Sheridan Highter
San Juan Capistrano,CA
Summary
Student from Dana Hills High School with formal knowledge gained through classroom experience, volunteering, and work. Offers excellent communication and organizational abilities. Known for accomplishing objectives and best-in-class time management. Positive and infectious personality with excellent interpersonal and relationship-building skills.
Overview
5
5
years of professional experience
Work History
Volunteer
Zion Church
03.2024 - Current
- I assisted with special events and programs.
- I maintained clean, neat, and operational facilities to serve program needs.
- I supported engaging, fun, and smooth-running events by helping with organization and planning.
- I communicated with staff members to stay informed about volunteer opportunities and events.
Volunteer- Towers Position
Providence Mission Hospital
01.2023 - 02.2024
- I demonstrated excellent multitasking skills by managing phone lines, greeting, and assisting patients.
- I enhanced patient experience by efficiently managing front desk operations and maintaining a welcoming environment.
- I handled challenging situations with poise and professionalism while addressing patient concerns or complaints promptly.
- I provided clear directions and walked visitors to department locations or specific services offered within the facility.
- I discharged patients.
- I contributed to hospital safety by monitoring visitor access and providing necessary assistance as needed.
Restaurant Hostess
Sol Agave
09.2022 - 01.2023
- I answered customer questions about hours, seating and menu information.
- I supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- I used organizational skills to take reservations and to-go orders by phone and to inform accurate wait times.
- I collected information from arriving customers to seat groups or place them on waitlist.
- I used active listening to provide exceptional customer service.
Volunteer
TUSD Special Education
06.2019 - 06.2020
- I assisted with special events programs, and fundraisers.
- I maintained clean, neat, and operational facilities to serve program needs.
- I supported engaging, fun, and smooth-running events by helping with organization and planning.
- I attended presentations for the improvement of the overall program and took notes.
Education
Dana Hills High School
Dana Point, CA05.2025
Skills
-Organization
-Active Listening
-Flexible and Adaptable
-Communication
-Working Under Pressure
-Problem Solving
-Patience
-Social Skills
-Work Ethic
Timeline
Volunteer
Zion Church
03.2024 - Current
Volunteer- Towers Position
Providence Mission Hospital
01.2023 - 02.2024
Restaurant Hostess
Sol Agave
09.2022 - 01.2023
Volunteer
TUSD Special Education
06.2019 - 06.2020
Dana Hills High School
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