Slayar Pelegrino Suarez
Cocoa,FL
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
10
10
years of professional experience
Work History
Cleaning Technician
Victors Construction LLC
Palm Bay, FL
03.2016 - Current
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff
- Directed team of [15] personnel in busy residential and commercial sites.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation
- Coordinated, directed and monitored cleaning staff in job site and explained and showed duties by use of manual and electrically powered tools and equipment.
- Completed schedules, shift reports and other business documentation
- Evaluated employee performance and developed improvement plans
- Trained and mentored all new personnel to maximize quality of service and performance
Assistant Office Manager
Broom Hildy House And Office Cleaning In Titusville Merritt Island Viera
Titusville, FL
11.2016 - 01.2019
- Transferred and directed about 35 phone calls per day, logged calling data and schedule and reschedule clients appointment.
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Transferred and directed phone calls, guests and mail to correct staff members
Store Sales Associate
Perfumania Holdings
Orlando, FL
03.2013 - 05.2015
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained clean sales floor and straightened and faced merchandise.
- Supported efficient and timely replenishment of sales floor merchandise.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Supported loss prevention goals by monitoring shopper behavior.
- Greeted customers and helped with product questions, selections and purchases.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Answered questions about store policies and addressed customer concerns.
- Logged reports, expenses, receipts and sales documents into digital database.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers, increased sales by 25% on busy days and 10% on slowest.
Education
High School Diploma -
Ocoee High School
Ocoee, FL05.2011
Skills
- Communication and Interpersonal Skills
- Site Inspection and Evaluation
- Maintaining Building Security
- Supply Inventory Management
- Strong Work Ethic
- Multitasking and Prioritization
- Administrative Support
- Checklists and Recordkeeping
- Vehicle Operation
- Basic Carpentry
- Safety Standards and Protocols
- Productivity and Time Management
Languages
Spanish
Native or Bilingual
Timeline
Assistant Office Manager
Broom Hildy House And Office Cleaning In Titusville Merritt Island Viera
11.2016 - 01.2019
Cleaning Technician
Victors Construction LLC
03.2016 - Current
Store Sales Associate
Perfumania Holdings
03.2013 - 05.2015
High School Diploma -
Ocoee High School