Danielle Clark
Charlotte,NC
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacy Technician III -Procurement Technician
Atrium Health Mercy Hospital
Charlotte, US
06.2014 - Current
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Verified prescriptions and drug labels, documents and packages.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Implemented and followed pharmacy protocols for medication disposal and waste management
Pharmacy Technician
Wal-Mart Pharmacy
Charlotte, US
12.2007 - Current
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Operated cash registers to accept payments from customers.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Guest Relations Associate
Carolina Panthers
Charlotte, US
07.2018 - 07.2021
- Monitored lobby activity to ensure safety regulations were being followed.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
- Complied with company policies regarding safety standards and procedures.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Built and maintained productive relationships with employees.
Education
High School Diploma - International Baccalaureate Program
East Mecklenburg High School
Charlotte, NC06-2006
BBA - Business Administration
Southern New Hampshire University
Hooksett, NHSkills
- Efficient work methods
- New hire onboarding
- Operations support
- Workflow optimization
- Staff development
- Detail-oriented mindset
- Quality control analysis
- Team collaboration
- Strategic planning
- Time management
- Verbal communication
Certification
- PTCB Certification
Personal Information
Authorized To Work: US for any employer
Accomplishments
- Atrium Health Pinnacle Award Nominee 2019;2020;2021
Timeline
Guest Relations Associate
Carolina Panthers
07.2018 - 07.2021
Pharmacy Technician III -Procurement Technician
Atrium Health Mercy Hospital
06.2014 - Current
Pharmacy Technician
Wal-Mart Pharmacy
12.2007 - Current
High School Diploma - International Baccalaureate Program
East Mecklenburg High School
BBA - Business Administration
Southern New Hampshire University
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