Saralyn Henry
Houston,TX
Summary
Dynamic Personal Chef and hospitality professional with a proven track record at Rock Steady Kitchen, enhancing customer satisfaction through exceptional service and fine-dining expertise. Skilled in kitchen organization and safe food handling, I excel in creating memorable dining experiences and efficiently managing events. My dedication to performance improvement and client relationship building drives business success and fosters loyal customer bases.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Chef
Rock Steady Kitchen
05.2019 - Current
- Planned menus that incorporated healthy, fresh food sourced from local farmers and stores.
- Prepared and served meals for small dinner parties and large events and complied with diet requests and special accommodations.
- Labeled food to include reheating and safe storage and handling instructions.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Server
Grotto Downtown
01.2024 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Landry's
02.2023 - 01.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bar Marnager
Majorca Bistro & Tapas
03.2013 - 09.2017
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Crafted special drink and cocktail menu items for seasonal offerings.
Education
Associate Of Applied Science - Culinary Arts
Houston Community College - Central Campus
Houston, TX05.2004
Associate Of Applied Arts - Design Marketing
Parsons School Is Design
Manhattan, NY05.1999
Skills
- Client Relationship Building
- Kitchen Organization
- Banquets and catering
- Problem and Complaint Resolution
- ServSafe Certification
- Fine Dining
- Fine-dining expertise
- Performance Improvement
- Hospitality service expertise
- Catering and Events
- Safe Food Handling
- Decision-Making
- Food Safety
Certification
SafeServ Certificate
TABC Certified
Timeline
Server
Grotto Downtown
01.2024 - 06.2024
Server
Landry's
02.2023 - 01.2024
Personal Chef
Rock Steady Kitchen
05.2019 - Current
Bar Marnager
Majorca Bistro & Tapas
03.2013 - 09.2017
Associate Of Applied Science - Culinary Arts
Houston Community College - Central Campus
Associate Of Applied Arts - Design Marketing
Parsons School Is Design
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