Summary
Overview
Work History
Education
Skills
Timeline
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Aaron Clayborn

Muskogee,OK

Summary

Dynamic Environmental Management Technician with a proven track record at Jack C Montgomery VA, excelling in troubleshooting and quality control. Recognized for training teams effectively and enhancing safety protocols. Strong attention to detail and exceptional customer service skills contributed to improved operational efficiency and heightened team performance.

Overview

6
6
years of professional experience

Work History

Environmental Management Technician

Jack C Montgomery VA
09.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Assistant Store Manager

Johnson Enterprises
02.2019 - 05.2021

Ensured cleanliness and uniformity of all departments for functionality.


Scheduled facility accordingly on a weekly basis.


  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Education

Diploma - General Studies

Muskoge High School
Muskogee, OK
05.2017

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Written/Verbal communication
  • Quality control
  • Documentation and reporting
  • Work Planning and Prioritization
  • Team Training
  • Relationship building
  • Issue resolution

Timeline

Environmental Management Technician

Jack C Montgomery VA
09.2023 - Current

Assistant Store Manager

Johnson Enterprises
02.2019 - 05.2021

Diploma - General Studies

Muskoge High School
Aaron Clayborn