Managed and analyzed patient’s records to convert the diagnosis, treatment, and procedures into the ICD-10 numerical codes for submission into the Practice Velocity accounting system.
Experienced in compiling, auditing, processing and billing insurance claims and patient invoices in a timely manner ensuring a clean claim.
Demonstrated effective team orientated communication with staff peers, front office members and various clinical medical staff pertaining to billing invoices and patient issue resolution.
Proficiency in insurance verification and checking patient's eligibility in the EMR system.
Prioritized and managed other office duties such as mailing, computer system utilization, and effectively tutored new coders that increased the number of clean billing claims by 10%.
Psychology Intern
SafeHomes Domestic Violence Shelter
Augusta, GA
08.2019 - 12.2019
Interviewed, observed and surveyed patients to gain necessary information for psychological diagnosis.
Under supervision, I responded to calls on the 24-hour hotline providing professional advocacy support and services including crisis intervention.
Participated in volunteer duties such as giving supplies to victims, organizing the storage unit, and collaborating with other volunteers.
Collaborated with other mental health professionals to provide consistent care and minimize diversion.
Provided clerical administrative filing of client intake information and ensured their confidentiality.
Identified service gaps such as locating needed resources for individuals, including housing, work placement and other support.
Implemented sound, peer-reviewed methodologies and interventions to foster psychological health.
Student Intern
The Morris Center, Sports Medicine
Griffin, GA
03.2019 - 03.2019
Documented patient medical information and case histories to facilitate smooth appointments.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Supported providers in outpatient medical office through coordinating all administrative operations.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
Outpatient Registrar at Medical City Mental Health and Wellness Center Frisco (Formerly Haven Wellness Center)Outpatient Registrar at Medical City Mental Health and Wellness Center Frisco (Formerly Haven Wellness Center)