Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie Hartley

Rogers,AR

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

9
9
years of professional experience

Work History

Registered Nurse-Psych

Piney Ridge Treatment Center
03.2023 - 02.2024
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Promoted culture of safety within healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Implemented evidence-based behavior prevention strategies, resulting in significant decrease in patient outbursts within unit.
  • Provide patients with empathetic and positive and professional attitude to foster supportive and therapeutic environment.
  • Monitor patients and administer basic care such as passing out medication and giving injections or any other orders given from doctors as ordered by physician's.
  • Keeping patients and employees records up to date by administering flu vaccines, TB vaccines. Performing Flu and Strep tests as ordered.
  • Monitor and assess patients as ordered by Physicians or APRN by unitizing and nursing process within RN scope of practice, and reporting any findings back to appropriate physician, and also reporting any significant changes in status of any of patients.
  • Enhanced therapeutic communication skills through active listening and empathy, fostering positive rapport with patients and families.
  • Managed patients recovering from medical or surgical procedures.
  • Performed patient assessments to monitor expected response to medications and altering treatment plans.
  • Provided crisis intervention services to stabilize patients experiencing acute episodes of mental illness.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Explained useful coping methods to relieve depression and anxiety.
  • Promoted a safe and therapeutic environment by monitoring patients for risk factors related to self-harm or aggression towards others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized multi-modal diagnostic tools to diagnose and treat 5 patients with memory difficulties and dementia.5
  • Utilized multi-modal diagnostic tools to diagnose and treat 5 patients with memory difficulties and dementia.

Registered Nurse-psych

Birch Tree Communities
08.2020 - 03.2023

Provide and be responsible for medical care and management to the members/patients by the physician / APRN.

Conduct individual medication management sessions with the members that include: dispensing and teaching about the side effects of the medication and what the medication is taken for.

Responsible for monitoring the health and safety of the members/patients and monitoring symptoms of the mental and physical illness and reporting any concerns to the appropriate person(s) and coordinating external referrals for medical conditional as needed.

Complete and document physical evaluations. screens, and assessments, complete and documents all specimen collections and ensure routine lab work is completed.

Responsible for alerting the DON and infection Control of all adverse reactions and occupational exposures.

Responsible for various services with staff such as drug screens, TB testing, first aid, and other duties as necessary.

Teach and provide health education and information to staff, i.e. recognizing emergencies, medication side effects, supervision of medication, Hepatitis B vaccine, occupational exposures, ETC.

  • Promoted a safe and therapeutic environment by monitoring patients for risk factors related to self-harm or aggression towards others.
  • Enhanced therapeutic communication skills through active listening and empathy, fostering positive rapport with patients and families.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Administered psychotropic medications accurately and monitored patients for potential side effects, promptly addressing any concerns or issues that arose.
  • Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
  • Worked well in a team setting, providing support and guidance.

Registered Nurse- Psych

Counseling Associates, Inc
08.2019 - 08.2020
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Performed patient assessments to monitor expected response to medications and altering treatment plans.
  • Administered medication and treatments to patients to observe and record responses.
  • Administered psychotropic medications accurately and monitored patients for potential side effects, promptly addressing any concerns or issues that arose.
  • Enhanced therapeutic communication skills through active listening and empathy, fostering positive rapport with patients and families.
  • Educated family members and caregivers on patient care instructions.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Monitored vital signs, nutritional intake and signs and symptoms of complications to report deviations to supervisor.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Skilled at working independently and collaboratively in a team environment.
  • Monitored patient reactions after administering medications and IV therapy
  • Utilized multi-modal diagnostic tools to diagnose and treat patients with memory difficulties and dementia.
  • Utilized multi-modal diagnostic tools to diagnose and treat patients with memory difficulties and dementia.

Registered Nurse- In- Patient Rehab

Johnson County Medial Center-Clarksville
10.2016 - 10.2019
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as liaison between healthcare team and loved ones.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Prevented spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Evaluated patient histories, complaints, and current symptoms.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Assisted in training and mentorship of new nursing staff members, contributing to positive work environment and high-quality patient care.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Monitored patient reactions after administering medications and IV therapies.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with strong sense of personal responsibility.

Register Nurse -home Health

CHI St. Vincent Health At Home
04.2016 - 09.2016
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Educated family members and caregivers on patient care instructions.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Monitored patient reactions after administering medications and IV therapies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Managed care from admission to discharge.
  • Followed proper procedure for installation and removal of catheters, IVs, and PIC lines.
  • Performed routine wound care and dressing changes on schedule.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Managed patients recovering from medical or surgical procedures.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Registered Nurse, Medical-Surgical Unit

Johnson Regional Medical Center
04.2015 - 04.2016
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients. Assisted in t development of unit-specific protocols for common medical-surgical procedures, improving efficiency and standardizing practice across team.
  • Managed caseload of 6 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
  • Facilitated timely discharges by proactively addressing potential barriers to transition such as insurance coverage or transportation issues.
  • Recorded details regarding therapies to keep patient charts updated.
  • Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
  • Mentored new staff members and nursing students, fostering a supportive learning environment within the unit.
  • Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Provided health education to patients and families regarding discharge instructions and plans of care.
  • Educated family members and caregivers on patient care instructions.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Monitored patient vital signs to perform thorough condition assessments.
  • Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
  • Monitored patient reactions after administering medications and IV therapies.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Managed patients recovering from medical or surgical procedures.
  • Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
  • Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Implemented fall prevention strategies to minimize patient injuries and promote safe environment within medical-surgical unit.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Streamlined medication administration processes, reducing medication errors and enhancing patient safety.
  • Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
  • Managed patient pain relief and sedation by providing non-pharmacological and pharmacological interventions.
  • Applied effective time management techniques to meet tight deadlines.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.

Education

Associate of Science - Registered Nurse

UACCM-ARNEC
Morrilton, AR
12.2014

Associate of Science - Practical Nursing

Pulaski Technical College
North Little Rock, AR
06.2013

Skills

  • Heart saver First Aid CPR AED

  • Patient Assessments
  • Personal care needs
  • Administering immunizations
  • Insulin medication assistance
  • Diabetes management

  • Medical Recordkeeping
  • Maintaining privacy
  • Physical assessments
  • Medication Distribution

  • Monitoring Vital Signs
  • Performing EKGs

  • Collecting vitals
  • Infection Control

  • Immunizations and Vaccinations
  • Compassion and Empathy
  • Chart updating
  • Setting up referrals
  • Critical Thinking

Timeline

Registered Nurse-Psych

Piney Ridge Treatment Center
03.2023 - 02.2024

Registered Nurse-psych

Birch Tree Communities
08.2020 - 03.2023

Registered Nurse- Psych

Counseling Associates, Inc
08.2019 - 08.2020

Registered Nurse- In- Patient Rehab

Johnson County Medial Center-Clarksville
10.2016 - 10.2019

Register Nurse -home Health

CHI St. Vincent Health At Home
04.2016 - 09.2016

Registered Nurse, Medical-Surgical Unit

Johnson Regional Medical Center
04.2015 - 04.2016

Associate of Science - Registered Nurse

UACCM-ARNEC

Associate of Science - Practical Nursing

Pulaski Technical College
Connie Hartley