Alexandra Sceli
Moscow,ID
Summary
Highly driven shelter operations manager with 3+ years of animal handling experience, dedicated to gaining more medical knowledge in both the veterinary and human field. Skilled at engaging with patients/costumers, working in a fast paced environment, with the ability to facilitate and lead staff training and development for a cohesive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shelter Operations Manager
Whitman County Humane Society
09.2021 - Current
- Onboarded new employees with training and new hire documentation.
- Managed and motivated 6-8 employees to be productive and engaged in work, and overseeing care of 50+ animals at given time
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Kept record of and subsequently ordered weekly inventory needs both of basic and medical shelter needs.
- Followed safety protocols for handling animals.
- Restrained animals for examination and treatment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Assisted with adoption process and post-adoption follow-up, providing support and addressing any arising issues.
- Worked effectively in fast-paced environments.
- Provided essential first aid treatment for animals, addressing health concerns promptly to minimize recovery time.
- Launched quality assurance practices for each phase of development
Lead Administrator
Tail Waggin' Adventures
08.2020 - 09.2021
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Enhanced team productivity by providing leadership, training, and support to junior administrators.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Boosted customer satisfaction levels through diligent attention to detail in handling client correspondence and requests.
- Organized company schedule weekly to coordinate calendar and arrange travel.
- Improved internal communication by establishing clear channels for information sharing and collaboration.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Worked flexible hours across night, weekend, and holiday shifts.
Vet Assistant
Colton Vet Clinic
01.2021 - 05.2021
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Observed 10+ animals daily for signs of distress or illness.
- Fostered positive relationships with clients through educational materials on preventive care measures for their pets'' wellbeing.
- Followed safety protocols for handling animals.
- Educated clients on post-surgical care and nutrition.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Restrained animals for examination and treatment.
- Maintained clean and safe animal living areas.
- Worked effectively in fast-paced environments.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked flexible hours across night, weekend, and holiday shifts.
Intern Wrangler
Crista Camps And Conferences
08.2018 - 08.2019
- Observed over 50+ animals and notified supervisor of signs of illness.
- Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
- Enhanced guest experience with engaging trail rides, incorporating local history and wildlife information.
- Improved horse handling skills by implementing safe and effective techniques for daily care and training.
- Maintained clean and organized stable environment, ensuring comfort and well-being of horses and guests.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Insight School of Washington
Tacoma, WashingtonAssociate of Science - Nursing
Spokane Falls Community College
Spokane, WA05.2025
Skills
- Training and Development
- First Aid/CPR
- Workforce Management
- Project Planning
- Documentation And Reporting
- Scheduling and Coordinating
- Customer Service
- Critical decision-making skills
Affiliations
- Moscow Volunteer Fire Department
Certification
- EVOC - Emergency Vehicle Operators Course
- Fire Training - Fire 1 Certification
- CPR & First Aid
Hobbies
- Poetry
- Painting
- Guitar & Piano
- Tennis
- Camping & Fishing
- Hiking
- Horseback riding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nearly all men can stand adversity, but if you want to test a man’s character, give him power.
Abraham Lincoln
Timeline
Shelter Operations Manager
Whitman County Humane Society
09.2021 - Current
Vet Assistant
Colton Vet Clinic
01.2021 - 05.2021
Lead Administrator
Tail Waggin' Adventures
08.2020 - 09.2021
Intern Wrangler
Crista Camps And Conferences
08.2018 - 08.2019
High School Diploma -
Insight School of Washington
Associate of Science - Nursing
Spokane Falls Community College
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