Ashlen Worley
Huntsville,AL
Summary
Experienced administrative and HR assistant with training in a wide range of office administration tasks. Able to work under pressure and collaborate with a team. Well-qualified HR assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Successful record of assisting the CEO, CFO, COO and Director of Human Resources. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Assistant | Human Resources Assistant
SportsMED Complete Orthopedic Care
08.2021 - Current
- Processed travel expenses and reimbursements for executive team and senior management group.
- Facilitated training and onboarding for incoming office staff.
- Worked with senior management to initiate new projects and assist in various processes.
- Volunteered to help with special projects of varying degrees of complexity.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Processed employee termination paperwork at direction of supervisory staff.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Tracked various statistics and kept detailed records to support human resources department.
- Assisted with creating employee handbooks and manuals.
- Checked references for potential candidates.
- Set up orientations and initial training for new employees.
- Participated in job fairs to recruit new talent.
- Participated in recruitment and selection process for new hires.
- Aided staff with employee performance review paperwork and documentation.
- Processed new hire paperwork and documents.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
Bar Manager
The Grocery Brewpub
03.2020 - 07.2021
- Improved customer service rankings by resolving issues quickly and accurately.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Closed out 4 cash registers and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed 2 staff schedules and maintained adequate coverage for all shifts.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Education
Bachelor of Arts - BA - Professional Studies
The University of Alabama in Huntsville
Huntsville, AL12.2021
Skills
- UKG and Workforce Ready
- Payroll Processing
- Microsoft and Excel
- Detail-oriented
- Conflict Resolution
- Policy enforcement
- Employee relations
- Employee onboarding and offboarding
- Candidate sourcing and Resume screening
Certification
- aPHR through HRCI in August 2024
Timeline
Executive Assistant | Human Resources Assistant
SportsMED Complete Orthopedic Care
08.2021 - Current
Bar Manager
The Grocery Brewpub
03.2020 - 07.2021
- aPHR through HRCI in August 2024
Bachelor of Arts - BA - Professional Studies
The University of Alabama in Huntsville
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