Summary
Overview
Work History
Education
Skills
Websites
Personal Information
References
Software
Digital Product Portfolio by Role
Timeline
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Ledio Bidaj

Ledio Bidaj

Product Manager
Tirana

Summary

Product leader with a proven track record of driving digital product success. Extensive experience in product management, engineering, and technical leadership, with a demonstrated ability to manage products serving over 4 million monthly active users.

Passionate about creating innovative and user-friendly tech solutions that enhance the user experience.

Overview

6
6
years of professional experience

Work History

Product Manager

The Mobile Life
  • Created strategic product roadmaps and timelines, aligning with organisational goals
  • Transformed client and stakeholder requirements into detailed, impactful features
  • Utilised Amplitude, Google Analytics, and Instana to track user behaviour, engagement metrics, and system performance, providing actionable insights for product improvements
  • Coordinated cross-functional teams from Asia, Europe, and the US to maintain precise product timelines and deliver high-quality products for a global client base
  • Documented features and processes using Jira and Confluence, facilitating feature enhancements and onboarding of new team members
  • Served as the primary liaison between stakeholders and technical teams, ensuring a smooth UAT process
  • Managed release processes with a focus on rigorous monitoring and in-depth analysis of key metrics to ensure product quality
  • Conducted thorough feature, scenario, and technical reviews to ensure comprehensive development processes
  • Enhanced workflow between QA and Development teams, improving communication and collaboration
  • Achievements: Led the mobile platform to account for 80% of Frontier's users (web + mobile) through mobile-first strategies and enhanced app features
  • Increased booking conversion rate by 6% with a comprehensive UI/UX overhaul
  • Reduced check-in error rates by 8% by identifying production errors and fixing them
  • Boosted ancillary upsells by introducing dynamic pricing and personalised recommendations based on user behaviour
  • Decreased abandonment rates by 3% through personalised reminders and streamlined checkout processes
  • Reduced UAT bugs close to zero by addressing gaps in requirements and improving QA processes
  • Improved overall product delivery capabilities and team productivity by implementing Agile Scrum and optimising workflows.

Technical Product Manager

Tak! Contact
08.2021 - Current
  • Conducted extensive competitor research and user testing to create a user-friendly product
  • Architected the complete software ecosystem, including backend, frontend, and DevOps components, in collaboration with senior developers
  • Oversaw a team of 8 professionals, providing technical guidance and fostering a collaborative work environment
  • Implemented complex algorithms to enhance product functionality and performance
  • Selected and integrated technologies based on client needs and industry trends
  • Strategically planned features to optimise team efficiency and align with technical and business objectives
  • Developed a roadmap for potential new features to add value to the product
  • Achievements: Successfully took the startup from concept to launch, delivering a fully functional product within 1 year
  • Reached a user base of around 4k users within the first month of launch, establishing a solid foundation for growth.

Engineering Manager, Mobile Team

Smartwork shpk
04.2020 - 08.2021
  • Led the design and development of advanced applications for Android/iOS platforms
  • Supervised, managed, and motivated the mobile development team to ensure timely delivery of high-quality mobile applications
  • Coordinated with cross-functional teams to align development efforts with business objectives and user needs
  • Addressed bug fixes and actively worked on improving application performance through regular code reviews and performance optimization techniques
  • Implemented continuous integration and deployment (CI/CD) pipelines to streamline development and release processes
  • Fostered a culture of innovation and continuous tech-meetings within the team, encouraging the adoption of new technologies and best practices
  • Achievements: Increased team productivity and product quality through effective leadership and mentoring, resulting in the successful launch of multiple high-impact applications
  • Successfully delivered complex mobile projects on time and within budget, meeting or exceeding client expectations.

Senior iOS Developer

Assist Digital
05.2019 - 08.2021
  • Designed and developed mobile applications for Apple's iOS platform, ensuring high performance, quality, and responsiveness
  • Collaborated with the design team to define app features, user interfaces, and user experiences
  • Ensured quality and performance of applications through rigorous testing, debugging, and performance optimization
  • Integrated RESTful APIs to connect iOS applications with backend services, enabling seamless data exchange and functionality
  • Conducted regular code reviews to maintain code quality and adherence to best practices
  • Mentored junior developers, providing guidance and support to help them grow their skills and knowledge
  • Achievements: Successfully launched multiple iOS applications, enhancing the company's portfolio and user base
  • Added new features and functionalities that significantly improved user engagement and retention.

iOS Developer

Baboon
06.2018 - 05.2019
  • Designed and built advanced applications for the iOS platform, focusing on user experience, performance, and reliability
  • Collaborated with cross-functional teams, including designers, backend developers, and product managers, to define, design, and ship new features
  • Kept up to date with the latest iOS development trends, tools, and technologies, ensuring the applications were built using the best practices
  • Achievements: Played a key role in the development and maintenance of high-quality iOS applications, contributing to the company's growth and success.

Education

Classes of Telecommunication Engineering -

Polytechnic University of Tirana
06.2015 - 5 2018

Skills

Product Lifecycle Management

Product Development

Project Planning

Product Vision and Strategy

Product Design

Product Research

Product Management

Product Documentation

Data interpretation

Mobile Software Development

Agile Methodologies

KPI Definition and Tracking

Cross-Functional Team Leadership

Technical Guidance and Mentoring

Strategic Roadmapping and Planning

Personal Information

  • Date of Birth: 04/19/94
  • Gender: Male

References

References available on request.

Software

IOS DEVELOPMENT, BACKEND DEVELOPMENT

Digital Product Portfolio by Role

Product Manager/Technical Product Manager

  • Frontier Airlines: Android, iOS
  • Volaris: Android, iOS
  • HK Express: Android, iOS
  • FlyOne: Android, iOS
  • Tak! Contact: Temporarily removed for re-branding
  • FSHF App: Android, iOS

Engineering Manager

  • DigitalBox Teamsystem: Android, iOS

iOS Developer

  • Mercedes-Benz Finance: Android, iOS
  • Vodafone Italia: Android, iOS
  • MyLocalWeb: Android, iOS
  • Baboon: Android, iOS
  • BoilerRoom: Removed from stores
  • Gnobe: Removed from stores

Timeline

Technical Product Manager

Tak! Contact
08.2021 - Current

Engineering Manager, Mobile Team

Smartwork shpk
04.2020 - 08.2021

Senior iOS Developer

Assist Digital
05.2019 - 08.2021

iOS Developer

Baboon
06.2018 - 05.2019

Classes of Telecommunication Engineering -

Polytechnic University of Tirana
06.2015 - 5 2018

Product Manager

The Mobile Life
Ledio BidajProduct Manager