Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
MASIEL TAVARES COLLADO

MASIEL TAVARES COLLADO

DANBURY

Summary

Dedicated and results-driven professional committed to making a significant impact as a key contributor to your team. Solid background in effectively managing janitorial teams and operations. Unique blend of achievements, skills, passion, and talent that will undoubtedly propel the success of your company. Strategic planning and meticulous attention to detail to enhance cleaning efficiency and maintain exceptional standards. Proven track record in promoting teamwork and ensuring strict adherence to safety regulations underscores commitment to excellence.

Overview

11
11
years of professional experience

Work History

Janitorial Manager

C&W Services
01.2024 - Current
  • Improved facility cleanliness by conducting regular inspections and addressing issues promptly.
  • Developed strong vendor relationships for cost-effective supply procurement and inventory management.
  • Increased client satisfaction by consistently maintaining a clean and safe environment for occupants.
  • Led staff meetings to discuss progress updates, share best practices, address concerns, and maintain open lines of communication within the team.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.
  • Evaluated employee performance fairly and consistently, providing constructive feedback to facilitate development of skills within the team.
  • Maintained safe work environments through adherence to regulatory requirements and industry best practices for janitorial services.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Oversee key projects including post-construction cleaning, deep cleaning of kitchens, floor cleaning in powerhouses, stripping and waxing of laboratory floors, and general cleaning in GMP/GLP areas.

Move and Installer

C&W Services
01.2023 - 12.2023
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Check for work order on the SAP system for any equipment that need to be dispose in labs, offices, or common area.
  • Set up events on multiples buildings' common areas such as cafeteria, atrium, conferences, lobby and auditorium.
  • Drive the truck to transport equipments from one dock to another.
  • Furniture install and removal such as desk, cubicles and offices surface.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Work together on relocating the labs from one building to another by making sure that all packed boxes and equipment are picked up and delivered to the correct locations, while being handled with care.

Mailroom Associate

C&W Services
06.2022 - 01.2023
  • Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Conducted inspections on vehicles prior to use at beginning of shift each day.
  • Delivered packages promptly on each building of the campus. Pick up and drop off mail correspondence at he post office station.

Part Timer Cleaner

C&W Services
04.2022 - 06.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

General Merchandise Lead

Target
09.2020 - 03.2022
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
  • Set up regular and promotional signage throughout sales floor.
  • Completed efficient weekly pricing changes for general merchandise categories.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Retail Sales Associate Cashier

T.J. Maxx
07.2019 - 02.2020
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Operated POS terminals and cash drawer balancing.
  • Processed credit card and debit payments, providing accurate charges and credits.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and addressed customer concerns.

Manager

Piedra Partida Deli Grocery
01.2014 - 03.2018
  • Manage daily activities of employees to improve sales performance
  • Supervise employees in various duties such as cooking, serving, packaging, and operating counters
  • Manage product storage, maintenance and rotation activities to avoid any damages or spoilages
  • Respond to queries and complaints from both customer and employee.

Education

No Degree - Business Management

Naugatuck Valley Community College
Waterbury, CT
06-2027

High School Diploma -

WERACE
06.2022

Skills

  • Sales Experience
  • Pallet Disassembly and Assembly
  • Material Loading and Unloading
  • Forklift Operation
  • Package handling
  • Housekeeping
  • Power tool operation
  • Cleaning expertise
  • Cleaning and sanitizing
  • Quick learner
  • Following safety practices
  • Document scanning
  • Shipping and receiving

Additional Information

  • Activities Planned, implemented, and followed-up on weekly sales programs. Managed, controlled, and tracked store payroll and budget. Executed communication, training and strategic plans through actively engaging with store associates and department managers. Conducted store tours to evaluate store conditions and react and implement timely solutions accordingly. Managed hiring process, personnel work schedules and attendance procedures.

Languages

Spanish
Native or Bilingual

Timeline

Janitorial Manager

C&W Services
01.2024 - Current

Move and Installer

C&W Services
01.2023 - 12.2023

Mailroom Associate

C&W Services
06.2022 - 01.2023

Part Timer Cleaner

C&W Services
04.2022 - 06.2022

General Merchandise Lead

Target
09.2020 - 03.2022

Retail Sales Associate Cashier

T.J. Maxx
07.2019 - 02.2020

Manager

Piedra Partida Deli Grocery
01.2014 - 03.2018

High School Diploma -

WERACE

No Degree - Business Management

Naugatuck Valley Community College

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