Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Bethell-Chimekwene

Conyers,GA

Summary

Dynamic professional with a proven track record at HomeSmart and Publix Super Markets Inc, excelling in customer service and real estate transactions.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Knowledgeable Salesperson with solid foundation in real estate sales and client relationship management. Successfully facilitated numerous property transactions, ensuring seamless processes and high client satisfaction. Adept at market analysis and negotiation, consistently demonstrating superior communication and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Licensed Real Estate Salesperson

HomeSmart
04.2020 - 09.2024
  • Assisted clients in finding their ideal properties by carefully assessing their needs and preferences.
  • Assisted in the negotiation of lease agreements for rental properties, ensuring fair terms for landlords and tenants alike.
  • Managed transaction documentation efficiently using digital tools such as CRM software and e-signature platforms.
  • Coordinated property inspections and repairs for sellers, ensuring homes were in optimal condition prior to listing.
  • Property management
  • Hosted open houses and private showings, effectively showcasing properties to potential buyers.
  • Developed strong relationships with clients through consistent communication, ensuring smooth transactions and long-term satisfaction.
  • Utilized social media platforms for effective marketing campaigns that increased property exposure and attracted interested buyers.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.

Assistant Deli Manager

Publix Super Markets Inc
10.2010 - 06.2020

Trained new team members in proper food handling techniques, equipment usage, and company policies.

  • Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Increased sales through effective merchandising and attractive product displays.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
  • Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Operated slicer and price computing scale to accurately slice, weigh and label meat products.
  • Assisted store management in meeting or exceeding established sales goals, contributing to the overall success of the business.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Assisted in budgeting efforts by tracking sales data, identifying trends, and making informed suggestions for future planning purposes.
  • Coordinated special events such as holiday promotions or cooking demonstrations to increase foot traffic in the deli department Set schedules for 36 staff members by planning and designating shifts and hours.

Education

Georgia State College
Atlanta, GA
06-1986

Skills

  • Customer service
  • Verbal and written communication
  • Staff training and development
  • Operations management
  • Active listening
  • Critical thinking
  • Problem resolution
  • Computer proficiency
  • Conflict resolution
  • Payment processing
  • Customer relationship management (CRM)
  • Time management
  • Scheduling and coordination

Timeline

Licensed Real Estate Salesperson

HomeSmart
04.2020 - 09.2024

Assistant Deli Manager

Publix Super Markets Inc
10.2010 - 06.2020

Georgia State College
Melissa Bethell-Chimekwene