Ilusion Martinez
Warren,MI
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
5
5
years of professional experience
Work History
Stock Associate/Team Lead
Walmart
12.2022 - 10.2023
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Performed inventory control, such as counting, and stocking merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained stockroom records and generated reports for management.
- Stocked designated items on shelves, end caps and displays.
Warehouse Associate/Trainer
Amazon
04.2020 - 06.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed inventory control, such as counting, and stocking merchandise.
- Completed cycle counts and monthly inventory.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Shift MANAGER
McDonald's
10.2018 - 02.2021
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
- Scheduled staff to establish adequate coverage during peak business hours.
- Supervised ongoing daily production phases.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
High School Diploma -
Lincoln High School
Warren, MI06.2019
Skills
- Shelving of Products
- Pallet Jack Operation
- Customer Relationships
- Visual Merchandising
- Performance Improvement
- Financial Analysis
- Inventory Management
- Performance Monitoring
- Schedule Oversight
Languages
Spanish
Native or Bilingual
Timeline
Stock Associate/Team Lead
Walmart
12.2022 - 10.2023
Warehouse Associate/Trainer
Amazon
04.2020 - 06.2023
Shift MANAGER
McDonald's
10.2018 - 02.2021
High School Diploma -
Lincoln High School
Similar Profiles
Benjamin BrownBenjamin Brown
CAP Team 1 Associate at WalmartCAP Team 1 Associate at Walmart
Logan PowellLogan Powell
Cart Associate at WalmartCart Associate at Walmart
Rylee MarheineRylee Marheine
Seasonal Associate at WalmartSeasonal Associate at Walmart
Kiranjeet KaurKiranjeet Kaur
Deli Associate at WalmartDeli Associate at Walmart
Matthew StewartMatthew Stewart
Director of Operations at BartecUSADirector of Operations at BartecUSA