FLOYETTA BATES
Arlington,TX
Summary
Empathetic Counseling Associate known for connecting with clients, maintaining comfort and promoting progress during sessions. Easily collects information about patients through conversations, questions and in-depth interviews. Excellent observational and analytical skills with great insight into patients' mental state.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Therapist
Perimeter Behavioral Hospital
01.2024 - Current
- Improved patient outcomes by developing and implementing personalized treatment plans.
- Maintained detailed documentation of patient progress, enabling accurate evaluation of treatment efficacy.
- Provided crisis intervention services, stabilizing patients in acute distress and connecting them with appropriate resources.
- Collaborated with multidisciplinary teams for comprehensive care, ensuring optimal patient progress.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and develop coping skills.
- Conducted thorough assessments to accurately treat patients with appropriate interventions.
Enrollment Counselor II: Referral Care Coordinator
Ria Health
04.2021 - 01.2024
- Communicated effectively via telephone and email with prospective customers dealing with alcohol use disorder.
- Advocate for members enrolled in the program to ensure optimal success in achieving sobriety goals
- Understood and thoroughly explained services provided to customers and potential customers.
- Reviewed statistical enrollment data and prepared reports.
- Provide significant support to team members and prospects.
Qualified Mental Health Professional
Dallas Metrocare
03.2020 - 04.2021
- Provide counseling service within range of competence
- Implemented crisis intervention plans to support client safety.
- Monitored client progress and provided feedback to families and treatment team members.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Provided clients with recommendations to community resources.
- Educated clients and families about mental health issues, treatments and resources.
- Perform mental health assessments and create treatment plans.
Student Counselor
Children's First Counseling Center
08.2019 - 08.2020
- Guided clients in developing skills and strategies for dealing with problems.
- Engaged clients in conversation to determine feelings and apprehensions.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Maintained confidentiality of records relating to clients' treatment.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
Mental Health Technician
Millwood Hospital
04.2018 - 02.2020
- Consult and collaborate on treatment plans, triggers and coping skills
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create a safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Education
Master of Science in Counseling -
Texas A&M University- Commerce
08.2020
Bachelor of Science in Psychology -
Texas A&M University Commerce
05.2017
Skills
- Client Advocacy
- Counseling Techniques
- Treatment Planning
- Referral Management
- Patient Intake
- Group Facilitation
- Individualized Counseling
- Case Management
- Patient Assessments
- Crisis Intervention
Certification
- LPC-A - Licensed Professional Counselor-Associate
Timeline
Clinical Therapist
Perimeter Behavioral Hospital
01.2024 - Current
Enrollment Counselor II: Referral Care Coordinator
Ria Health
04.2021 - 01.2024
Qualified Mental Health Professional
Dallas Metrocare
03.2020 - 04.2021
Student Counselor
Children's First Counseling Center
08.2019 - 08.2020
Mental Health Technician
Millwood Hospital
04.2018 - 02.2020
Master of Science in Counseling -
Texas A&M University- Commerce
Bachelor of Science in Psychology -
Texas A&M University Commerce
- LPC-A - Licensed Professional Counselor-Associate
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