Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Aaron Ames

Gray,ME

Summary

Security professional with strong background in safeguarding assets and personnel. Known for developing and implementing effective security strategies, fostering collaborative team environment, and adapting to changing security needs. Reliable and focused on achieving results through proactive risk management and team coordination.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Anti-Human Trafficking Operations

SALUS Operational
01.2025 - Current

SALUS Operational is involved in missions to recover children from known trafficking operations around the globe.

Owner/Operator

AK Security Consultants
07.2018 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Build teams specific to customer needs
  • Provide close protection detail for high threat situations
  • Consult with clients and provide plans based on their needs and our assessments
  • Asset management
  • Firearms training

Service Writer /Senior Assistant Manager

Lifetime Service Center
07.2021 - 02.2025
  • Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
  • Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
  • Improved customer satisfaction by providing timely and accurate service estimates.
  • Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
  • Sold in access of $3mil worth of services/repairs since started there
  • Overcame a poor reputation from previous owners and grew Google review to a 4.8 status from a 3.9, including 96% 5 star ratings.

FedEx Ground Delivery Driver

FedEx Ground
08.2017 - 06.2021
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of packages.
  • Resolved customer issues professionally and efficiently to maintain high satisfaction ratings.
  • Conducted thorough vehicle inspections before each shift, ensuring proper maintenance and safety compliance.
  • Maintained excellent safety record with careful driving and adherence to company policies.
  • Was able to complete several hours of work on a shorter amount of time due to hustle with minimal comebacks.

Service Writer

Lifetime Autocare
09.2016 - 07.2017
  • Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
  • Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
  • Improved customer satisfaction by providing timely and accurate service estimates.
  • Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.

Auto Body Shop Manager

LEE Auto Mall
08.2015 - 09.2016
  • Provided exceptional customer service through transparent communication about repair timelines, costs, and expectations throughout the entire process.
  • Enhanced shop efficiency by streamlining repair processes and allocating tasks effectively.
  • Ensured timely completion of projects by closely tracking progress against deadlines and adjusting resources as needed.
  • Expanded service offerings to include specialized repairs, attracting a wider range of clientele and increasing revenue streams.

Manager

VIP Service Center
08.2009 - 07.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Bachelor of Science - Terrorism - CounterTerrorism Studies

Liden University
The Hague

Bachelor of Science - Homeland Security W/ CounterTerrorism

Southern New Hampshire University
Manchester, NH

Associate of Applied Science - Physical Training

Pinnacle Institute
Kansas City, KS

High School Diploma -

Sanford High School
Sanford, ME
05-1996

Skills

  • Emergency Response
  • Force Protection
  • Protective services
  • Combat training
  • Firearms handling
  • Asset Protection
  • Data and Threat Analysis
  • Customer service expertise
  • Product and service knowledge
  • Sales Transactions
  • Operational efficiency
  • Scheduling coordination
  • Team leadership

Affiliations

  • Black Tie Security Group
  • SRT Concepts
  • Valhalla Armory LLC

Certification

  • Certified Security Professional (CSP) - International Security Training and Development Institute, March 2022
  • Certified Executive Protection Specialist (CEPS) - International Security Training and Development Institute, March 2022
  • Level 1 Pistol "Cheat Codes" Instructor - Tactical Hyve, In Progress
  • Certified Human Trafficking Investigator - McAfee Institute, In Progress
  • Close Combat Tactical Firearms Instructor (70hr course DOD CAGE #8MS67) - 82nd Tactical Unit Complex, Nov 2020
  • Active Shooter/Tactical Defense Training - 82nd Tactical Unit Complex, Feb 2021
  • Protective Servies - 82nd Tactical Unit Complex, Jan 2021
  • Close Quarter Battle/Hostage Rescue - 82nd Tactical Unit Complex, Jan 2021
  • Handgun Skill Challenge - SRT Concepts LLC, Oct 2021
  • SWAT/Combat Tactics - 82nd Tactical Unit Complex, Nov 2020
  • Counter Terrorism (8hr Course) - 82nd Tactical Unit Complex, March 2020
  • Security Operations Level 2 - 82nd Tactical Unit Complex, Mar 2020
  • Krav Maga & Active Shooter Response (8hr course) - 82nd Tactical Unit Complex, Jan 2020
  • Tactical Security Operations/Close Quarter Combat - 82nd Tactical Unit Complex, Aug 2019
  • Close Combat Tactical Firearms Instructor (20hr Course) - 82nd Tactical Unit Complex, Oct 2019
  • Performance Development Course - Method Enterprises, June 2016
  • Close Quarter Defense - Region One Protective Services LLC, April 2016

Timeline

Anti-Human Trafficking Operations

SALUS Operational
01.2025 - Current

Service Writer /Senior Assistant Manager

Lifetime Service Center
07.2021 - 02.2025

Owner/Operator

AK Security Consultants
07.2018 - Current

FedEx Ground Delivery Driver

FedEx Ground
08.2017 - 06.2021

Service Writer

Lifetime Autocare
09.2016 - 07.2017

Auto Body Shop Manager

LEE Auto Mall
08.2015 - 09.2016

Manager

VIP Service Center
08.2009 - 07.2015

Bachelor of Science - Terrorism - CounterTerrorism Studies

Liden University

Bachelor of Science - Homeland Security W/ CounterTerrorism

Southern New Hampshire University

Associate of Applied Science - Physical Training

Pinnacle Institute

High School Diploma -

Sanford High School
Aaron Ames