Summary
Overview
Work History
Skills
Timeline
Generic

Benjamin LeBrun

Middle River,MD

Summary

I currently work Inbound for Amazon at the DCA1 Fulfillment Center in Sparrows Point, MD I am interested in the Processing Assistant (PA) role at that particular location. I currently work very diligently as an associate to strive for the best for me, and the company with the tasks I am given. I plan on working with Amazon for the foreseeable future in order to further advance my role within the company.

I appreciate, and thank you for the time you took to read over this resume.

Overview

3
3
years of professional experience

Work History

Shift Leader

Dunkin Donuts
Aberdeen, MD
07.2021 - 02.2022
  • Trained new employees in job duties, safety procedures, and company policies.
  • Managed store closing and opening procedures to ensure safety and security.
  • Assisted customers with inquiries, orders and complaints in a timely manner.
  • Held team members accountable during shift by effectively coaching to improve performance.
  • Prepared end of shift reports for management review and approval.

MANAGER

Burger King
Coatesville, PA
07.2022 - 01.2023
  • Mentored and trained new employees on company policies and procedures.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Managed dally operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Monitored team productivity and performance to support goals.
  • Coached and motivated team, driving sales and delivering exceptional customer service.

Floor Clerk

7 Eleven Store
Dundalk, MD
06.2023 - 09.2023
  • Greeted customers entering the store in a friendly manner and provided assistance when needed.
  • Organized backroom storage areas to maintain a neat and orderly work environment.
  • Assisted in training new employees on proper floor clerk operations and procedures.
  • Maintained cleanliness of floors by sweeping, mopping, and making sure work-space was better then when it was left.
  • Collaborated with other staff members to complete tasks in an efficient manner.

Associate

Amazon
Sparrows Point, MD
09.2023 - Current
  • P.G. - As A (P.G.) I do a SOS checklist to make sure I know what my floor conditions are, and make sure we correct and maintain the floor *(IF NEEDED)* I then get my Indirects Staffed and Coded, then go to each station to check up on the other associates to try and Identify any challenges, and make sure if they're any, to help create a solution and fix the problems. I then check quality and HRR throughout the night so I can communicate and help keep the floor, and stowers at Amazon Standards I continue to make sure the water spiders and stowers are doing what they are supposed to, and helping them if needed. I then make sure towards the end of the night that the floor is in standard for EOS and next shift.
  • Stowing - As a Stower I make sure I am at work on time, and am stowing above Standard with a high quality, and low errors. making sure that my work area is safe and cleanly to work in for SOS and EOS.
  • Water Spider - As a Water Spider I make sure that all stations are loaded, and boxes are open so stowers can have a faster takt time, and more Opportunities/Stows throughout the night to help boost floor rates. I also make sure to help other water spider if they need assistance because there is always something to be done and team work always helps.
  • Problem Solver - As a Problem Solver I start off the night putting Problem Solve Pallets together to minimize pallets on the floor, and to help keep the floor clean I then go to all the stations and clear the floor of all Problem Solves so the floor can be at a 0Cc I then take all the Damage, Iss, Non - Con, Items and put them on pallets or U-Boats then with all extra time I work on Problem Solve Pallets and continue making sure the floor is clean until EOS.

Skills

  • Team Leadership
  • Problem Resolution
  • Adaptability
  • Self-Driven and Motivated
  • Multitasking
  • Decision-Making
  • Reliability

Timeline

Associate

Amazon
09.2023 - Current

Floor Clerk

7 Eleven Store
06.2023 - 09.2023

MANAGER

Burger King
07.2022 - 01.2023

Shift Leader

Dunkin Donuts
07.2021 - 02.2022

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Benjamin LeBrun