Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
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Steel Henry

Lafayette,LA

Summary

Organized and dependable professional with over 10 years of success in guaranteeing customer satisfaction through personable and thorough service and attendance to clients/guests' needs. Adept at promptly assisting customers by uncovering preferences and curating enjoyed experiences. Passionate about developing and maintaining relationships, while providing upbeat and friendly service, resulting in consistent return customers.

Overview

11
11
years of professional experience

Work History

Territory Manager

InMode Aesthetic Solutions
05.2023 - Current
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory
  • Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently

Landman

Camalo Energy Resources
11.2022 - Current
  • Conducted research of legal documents to create Abstracts illustrating ownership of land and mineral rights for our clients
  • Located, compiled, and organized documents over the span of weeks/months in order to concisely present to client
  • Worked in a team environment, delegated tasks, and communicated effectively to achieve a common goal and meet deadlines
  • Utilized critical thinking and problem solving daily with limited resources in order to complete the task at hand.

Commercial and Residential Sales Associate

Hargrove Roofing
03.2021 - 03.2023
  • Winner of annual sales contest across entire company (7 locations, 100+ employees)
  • Company high $1 million month of sales in my first year
  • Drove new business while simultaneously managing new and existing clients via door knocking, referrals, and online marketing
  • Achieved and retained highest customer satisfaction rating for region throughout tenure by providing extraordinary customer service
  • Piloted fastest growing branch within company through educating customers on the benefits of our portfolio while implementing a solutions-based selling approach
  • Was frequently called upon to train and mentor new sales representatives on best practices
  • Developed and delivered engaging sales presentations to convey product benefits
  • Year 1: $1.29 million
  • Year 2: $515k
  • Increased residential sales by developing strong relationships with clients and understanding their needs

Commercial and Residential Sales Manager

CertaPro Painters Of Baton Rouge
10.2018 - 02.2021
  • Built relationships with customers and community to establish long-term business growth
  • Increased company sales by 100% in the first year
  • Consistently achieved sales goals and service targets by cultivating and securing new customer relationships
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base
  • Collaborated with upper management to implement continuous improvements and exceed team goals
  • Coordinated staff sales meetings to discuss developmental strategy, best practices, and process improvements
  • Year 1: $590k
  • Year 2 (Covid): $412k

Director of Player Personnel/Football Operations Assistant

Northwestern State University
08.2016 - 05.2018
  • Instilled work ethic, discipline, and principles of good sportsmanship in players
  • Worked with offensive and defensive coaches to develop a cohesive football program
  • Evaluated individual knowledge, skills, and strengths of recruits
  • Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements
  • Evaluated and recruited prospective athletes by attending games, meeting with families, and negotiating scholarship offers
  • Assisted with hosting and organizing key events for staff and boosters

Player Personnel Assistant

LSU Football
01.2013 - 05.2016
  • Evaluated skill level of prospective recruits and assisted coaches with the recruiting process
  • Hosted football camps and on-campus recruiting events
  • Developed and maintained relationships with recruits and their families
  • Worked with coaches from both the Defense and Offense to achieve a common goal
  • Developed strong communication skills within the team, fostering a positive atmosphere and promoting teamwork
  • Collaborated with marketing team to host team functions for staff and players

Education

Master of Science Sports Management -

Northwestern State University of Louisiana
Natchitoches, LA

Bachelor of Science -

Louisiana State University
Baton Rouge, LA

Skills

  • Highly Coachable
  • Staff Scheduling
  • Adaptability and Flexibility
  • Referral Coordination
  • Long Term Account Management
  • Execute Marketing Strategy
  • Sales Dedication
  • Time Management
  • Navigating Gatekeepers
  • Client Needs Assessment
  • Knowledge of Product Features
  • Market Research
  • Event Planning
  • Guest Relations
  • Upselling strategies

Professional Development

  • Human Resources and Emotional Intelligence courses
  • Kappa Sigma Fraternity Memberd

Timeline

Territory Manager

InMode Aesthetic Solutions
05.2023 - Current

Landman

Camalo Energy Resources
11.2022 - Current

Commercial and Residential Sales Associate

Hargrove Roofing
03.2021 - 03.2023

Commercial and Residential Sales Manager

CertaPro Painters Of Baton Rouge
10.2018 - 02.2021

Director of Player Personnel/Football Operations Assistant

Northwestern State University
08.2016 - 05.2018

Player Personnel Assistant

LSU Football
01.2013 - 05.2016

Master of Science Sports Management -

Northwestern State University of Louisiana

Bachelor of Science -

Louisiana State University

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Steel Henry