Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gladis Garcia

Los Angeles,CA

Summary

Organized Leasing Specialist known for easily connecting and engaging residents and new clientele. Smart professional with passion for profitable property management. Known for acting quickly in stressful situations and remaining solutions-oriented under pressure. Dedicated Leasing Consultant experienced in closing lease for rental properties. Versatile Leasing Manager with 10 years of experience. Handles office, tenant and staff leadership needs by utilizing strong multitasking, planning and problem-solving abilities. Profitable Leasing Director with 10 years of experience handling tenant and rental issues. Skilled in overseeing properties, showing properties to potential tenants and solving maintenance requests. Successful implementing effective marketing campaigns and enforcing all property safety regulations. Entry-level Leasing Consultant with outstanding knowledge of Fair Housing. Brings strong skill set and forward-thinking nature to property management markets. Organized and dedicated to property success. Energetic Leasing Specialist offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning prospects , maintenance and neighbor complaints. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Los Angeles rental market for Section 8 and Affordable Tax Credit properties and impressive financial management skills. Expert user of Yardi and Rent Cafe also in On-Site. Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions. Friendly Leasing Specialist touting 12 years of meeting and greeting prospective residents and following up on leads. A knowledgeable resource offering a calm presence coupled with outstanding telephone and administrative skills. Promoting exemplary talents in delivering a high level of customer service and accurate property record keeping.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Leasing Specialist

Alpha Property Management
Burbank, CA
04.2008 - Current
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.
  • Set appointment times for individuals to tour facilities and see available units.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Regularly inspected curb appeal of facilities to keep property great shape.
  • Distributed and followed up on tenant renewal notices.
  • Performed background checks on over [Number] apartment applicants.
  • Collected, completed and processed lease applications.
  • Kept accurate records of all resident and tenant correspondence.
  • Invited prospects to fill out application upon completion of property tour.
  • Created and submitted daily reports on leasing activities.
  • Kept meticulous records of correspondence between management and tenants.
  • Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
  • Conducted property tours with potential rental clients and answered all questions truthfully regarding facility.
  • Created proposals, lease offers, and documents for incoming and current tenancies.

Education

High School Diploma -

Manual Arts Senior High School
07.2000

Skills

  • Deposits Management
  • Local and State Laws
  • Model Property Preparation
  • Vacancy Marketing
  • Clear Communication
  • Property Service Contract Administration
  • Fair Housing Policies
  • Background Checks
  • Leasing Terms and Specifications
  • Customer Service
  • Organized Mindset
  • Property Showing
  • Customer Needs Assessments
  • Tenant Relations
  • Office Procedures
  • Staff Meetings
  • Customer Loyalty
  • Screening Processes
  • Team Collaboration
  • Tenant Screening

Certification

  • Certified Professional of Occupancy (CPO)
  • Fair Housing Compliance (FHC)
  • Tax Credit

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Leasing Specialist

Alpha Property Management
04.2008 - Current

High School Diploma -

Manual Arts Senior High School
  • Certified Professional of Occupancy (CPO)
  • Fair Housing Compliance (FHC)
  • Tax Credit
Gladis Garcia