Skills
Work History
Overview
Education
Work Preference
Websites
Software
AdministrativeAssistant

Diamond Hodges Sanders

Staff Accountant
Greater Chicago Area,IL

Skills

Multitasking Abilities

Organizational skills

Calm under pressure

Critical thinking

Computer skills

Excellent communication

Problem resolution

Organization and time management

Time management

Attention to detail

Customer service

Microsoft Excel proficiency

Accounts payable / invoice coding

Accounts receivable management

General accounting

Account reconciliation processes

Financial data analysis

Financial statements review

Work History

Staff Accountant

Hyatt Regency Deerfield
03.2022 - Current
  • Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
  • Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
  • Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
  • Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
  • Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
  • Coordinated with Human Resources department on payroll-related matters ensuring accurate compensation calculations for all employees.
  • Enhanced financial reporting accuracy by meticulously reconciling bank statements with ledger entries.
  • Tracked funds, prepared deposits and reconciled accounts.

Assistant Manager

Regal Cinemas
12.2017 - 05.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.

Liquor Store Associate Lead

Binnys Beverage Depot
11.2020 - 04.2021
  • Maintained a clean, organized store environment to optimize customer experience and ensure safety.
  • Assisted with staff training initiatives for new hires, sharing best practices from personal experience as a Liquor Store Associate.
  • Enhanced customer satisfaction by providing knowledgeable product recommendations and personalized service.
  • Utilized point-of-sale system expertise to troubleshoot technical issues on-the-spot, minimizing downtime during peak hours.
  • Streamlined inventory management by consistently tracking stock levels and placing timely orders.
  • Collaborated with fellow associates for efficient workflow and seamless customer service during busy times.
  • Verified age identification for alcohol purchases to comply with legal regulations and prevent underage sales.
  • Increased sales through effective upselling techniques and offering promotional deals.
  • Streamlined customer returns or exchanges by following established procedures, minimizing disruptions to store operations.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Inventory Specialist

Woodman's Food Market
11.2020 - 02.2021
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.

Overview

7
7
years of professional experience
10
10
years of post-secondary education

Education

High School Diploma -

Grant Community High School
Fox Lake, IL
08.2013 - 08.2016

Associate of Applied Science - Business Management

College of Lake County
Grayslake, IL
01.2017 - 05.2024

Work Preference

Work Type

Full TimeGig WorkInternshipPart Time

Work Location

RemoteHybridOn-Site

Important To Me

Work-life balanceTeam Building / Company Retreats4-day work weekPaid time offPersonal development programsCareer advancementWork from home option

Software

Opera PMS

HySat

Microsoft Excel

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Diamond Hodges SandersStaff Accountant