Overview
Work History
Education
Skills
Additional Information
Timeline
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Kaylee Johnson

Hilo,HI

Overview

22
22
years of professional experience

Work History

Shift Lead

Onomea Country Market & Cafe
03.2022 - 10.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed cash and credit card transactions accurately using POS software.

Housekeeper

Hilo Hawaiian Hotel
06.2021 - 10.2021
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Customer Service

The General Store
05.2021 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Waitress

Aomatsu
09.2019 - 11.2019
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.

Baker

Island Naturals
01.2001 - 10.2019
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Created appealing displays to showcase products in bakery.

Education

High school diploma -

Waiakea High School
Hilo, HI
05.2019

Skills

  • Critical Thinking
  • Childcare
  • Time Management
  • Technology Management
  • Kitchen Experience
  • Cleaning Experience
  • Serving Experience
  • Food Production/Packaging
  • Customer service
  • Shift Management
  • Elderly Care
  • Patient Services
  • Procedure Support
  • Patient Scheduling

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Shift Lead

Onomea Country Market & Cafe
03.2022 - 10.2022

Housekeeper

Hilo Hawaiian Hotel
06.2021 - 10.2021

Customer Service

The General Store
05.2021 - 06.2021

Waitress

Aomatsu
09.2019 - 11.2019

Baker

Island Naturals
01.2001 - 10.2019

High school diploma -

Waiakea High School

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Kaylee Johnson