Ria Singh
Richmond,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Kaiser Permanente
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
After School Instructor
Bay Area Community Resources
12.2022 - Current
- Established a positive learning environment by maintaining consistent classroom management strategies and clear expectations for behavior.
- Connected with parents to discuss student progress, share resources, and offer support for at-home learning strategies.
- Increased student retention rates by developing engaging programming that catered to individual interests and needs.
- Fostered an inclusive environment by addressing individual differences and encouraging respect, empathy, and understanding among peers.
Agent Team Member
State Farm
11.2021 - 11.2022
- Assisted management with data analysis to identify trends and areas for improvement within the team''s operations.
- Improved team productivity by assisting with training new hires, ensuring they quickly became proficient in their roles.
- Proactively identified potential risks or obstacles facing clients'' accounts, devising strategies to mitigate or resolve them promptly.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Certification of Completiton - Medical Assisting
Kaiser Permanente School of Allied Health
Richmond, CA09.2023
High School Diploma -
El Cerrito High School
El Cerrito, CA06.2021
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Good with technology
- Strong leadership and organization skills
- Time Management
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Nepali
Elementary
Urdu
Full Professional
Timeline
Medical Assistant
Kaiser Permanente
02.2024 - Current
After School Instructor
Bay Area Community Resources
12.2022 - Current
Agent Team Member
State Farm
11.2021 - 11.2022
Certification of Completiton - Medical Assisting
Kaiser Permanente School of Allied Health
High School Diploma -
El Cerrito High School
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