Cameron A Eppich
Dover,FL
Summary
As a Technical Team Lead in the Retirement Department my duties were to oversee the day to day duties of 401k and Compliance areas of the department are run smoothly and meeting the deadlines we have set. This includes overseeing that the daily 401k reports in SAP are done correctly and in a timely manner and working with Voya to find and correct any issues with monthly reports they send us. As well as, reviewing over letters prepared by the specialists regarding ongoing Qualified Domestic Relations Orders. Reviewing over legal documentation such as Draft Orders or Subpoenas sent in to our office to make sure the correct response letter is sent out in a timely manner. I also oversee that our Child Support query is run daily in our Retirement Access database as well as run weekly jobs in Access reviewing over Alternate Payee distributions that have posted in our open periods.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retirement Programs Technical Team Lead
Publix
01.2024 - Current
- Overseeing and reviewing the daily 401k reports.
- Review monthly reports sent to us by Voya to ensure all information is correct.
- Reviewing over response letters prepared by the specialists regarding ongoing Qualified Domestic Relations Orders.
- Reviewing over legal documentation such as Draft Orders or Subpoenas sent in to our office to make sure the correct response letter is sent out in a timely manner.
- Track and upload the monthly workload of both specialists into the department workload spreadsheet.
Stock Services Processing Support Specialist
Publix
09.2021 - 01.2024
- Process stock purchase request sent in by associates of the company.
- Analyzing request to make sure they are acceptable.
- Maintaining our purchase deposit balancing by tracking the amount purchased in a day and comparing it to the amount of tenders received.
- Providing premier customer service to guest needing assistance in our lobby.
- Running and verifying our ESOP distributions weekly to ensure all checks make it to associates in a timely manner.
- Assisting in reimbursing associates who have purchased over their limit or are in violation of our policy.
Stock Programs Support
Publix
04.2021 - 09.2021
- Working diligently to open, analyze, and scan in mail to the appropriate areas.
- Experience working under pressure with strict time constraints to get work done.
- Adapting to everchanging rules and expectations while maintaining the same quality and efficiency of work.
- Researching and pulling old documents that have been requested for review.
Liquor Clerk
Publix
04.2020 - 04.2021
- Similar Grocery Clerk but, working even closer with vendors and finding creative ways to merchandise their products on sale.
Grocery Clerk
Publix
10.2017 - 04.2020
- Maintain relationships with vendors, ordering and receiving their product.
- Responsible for managing our backstock and stocking using FIFO do reduce shrink.
- Training new associates.
- Submitting Special Item Request and tracking their progress to ensure the customer gets what they want.
Education
Bachelor of the Arts - Psychology
University of South Florida
Tampa, FL06-2020
Skills
- Proficient with Microsoft Office including Teams and Outlook
- Intermediate knowledge of SAP and SQL
- Proficient with a range of Publix applications (SMS, Retirelink, HOST)
- Proactive with the ability to adapt on the fly when needed
- Expert problem solving abilities
- Team motivation
- Project management
- Employee training
- Task delegation
- Attention to detail
- Leadership
Certification
Microsoft Excel certification March 2013
Timeline
Retirement Programs Technical Team Lead
Publix
01.2024 - Current
Stock Services Processing Support Specialist
Publix
09.2021 - 01.2024
Stock Programs Support
Publix
04.2021 - 09.2021
Liquor Clerk
Publix
04.2020 - 04.2021
Grocery Clerk
Publix
10.2017 - 04.2020
Bachelor of the Arts - Psychology
University of South Florida
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