Faafanua Nyel
Anchorage
Summary
Dynamic Medication Aide at Aspen Creek Senior Living, adept at reducing medication errors and enhancing patient wellbeing through vigilant monitoring and effective communication. Skilled in glucose monitoring and emergency care, I fostered trust with clients while ensuring compliance with HIPAA standards, ultimately improving quality of life for those I served.
Overview
11
11
years of professional experience
Work History
Medication Aide
Aspen Creek Senior Living
09.2021 - Current
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Administered prescribed drugs to high-volume patient caseload.
Intensive Specialist Associate
Hope Community Resources
11.2014 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Residential Behavior Health Specialist
Ak Child and Family
07.2020 - 09.2021
- Developed comprehensive treatment plans tailored to individual client needs and preferences for optimal results.
- Participated in ongoing professional development opportunities to stay current on best practices in the field of behavioral health.
- Managed caseload effectively by prioritizing tasks according to urgency while maintaining high-quality care standards for all clients served.
- Conducted thorough assessments of clients'' mental health status to identify areas requiring targeted interventions.
Life Coach
Asset Inc
03.2014 - 06.2020
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
Education
Diploma - Business Administration And Management
Leone High School
Vailoatai, American Samoa06.2011
Skills
- Problem-solving
- Team coordination
- Patient observation
- Vital signs monitoring
- HIPAA compliance
- Verbal and written communication
- Medication administration
- Patient room hygiene
- Safety management
- Emergency response
- Supporting personal needs
- Certified in CPR/AED
Customer service skills
I have extensive experience in customer service, ensuring client satisfaction and resolving issues efficiently. This has equipped me with strong communication and problem-solving skills, enabling me to handle diverse customer inquiries with professionalism and empathy.
Timeline
Medication Aide
Aspen Creek Senior Living
09.2021 - Current
Residential Behavior Health Specialist
Ak Child and Family
07.2020 - 09.2021
Intensive Specialist Associate
Hope Community Resources
11.2014 - Current
Life Coach
Asset Inc
03.2014 - 06.2020
Diploma - Business Administration And Management
Leone High School
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