Faagalo Moors
Cohasset,MN
Summary
Adaptable professional with 3+ years of experience and a proven knowledge of strategic planning, order processing, and records management. Aiming to leverage my skills to successfully be a team member at your company.
Overview
7
7
years of professional experience
Work History
Mail Carrier
USPS
07.2021 - 09.2023
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Handled mail and packages with care to prevent damage during delivery.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
Assistant to the CFO
SDA SAMOA MISSION
01.2019 - 12.2019
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Transferred data and documents to facilitate system migration and software updates.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Handled day-to-day accounting processes to drive financial accuracy.
Executive Assistant/Logistics Coordinator
Ouachita Hills College
01.2017 - 11.2018
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Used software to prepare documents, reports, and presentations.
- Filed paperwork and organized computer-based information.
- Handled incoming and outgoing mail, email and faxes.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitated training and onboarding for incoming office staff.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated and maintained confidential databases and records.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Clerical Office Assistant
Ouachita Hills College
08.2016 - 12.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Input data into spreadsheets and databases.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
Education
High School Diploma -
Grant Union High School
Sacramento, CANo Degree - Early Childhood Education
Ouachita Hills College
Amity,AR12.2018
Skills
- Interpersonal skills
- Customer Service
- Accounts Receivable
- Accounts Payable
- Logistics
- Inventory
- Data Entry
- Payment Transactions
- Customer Satisfaction
Timeline
Mail Carrier
USPS
07.2021 - 09.2023
Assistant to the CFO
SDA SAMOA MISSION
01.2019 - 12.2019
Executive Assistant/Logistics Coordinator
Ouachita Hills College
01.2017 - 11.2018
Clerical Office Assistant
Ouachita Hills College
08.2016 - 12.2017
High School Diploma -
Grant Union High School
No Degree - Early Childhood Education
Ouachita Hills College
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