Faaisiota Faafiti
Kahului,HI
Summary
Knowledgeable, diligent and forward-thinking Director of Security focused on optimizing protections for individuals and assets. Integrates new and improved strategies and technologies to better meet company's needs with minimal operational disruption. Reviewed processes continuously to identify and correct deficiencies. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Safety & Security
Andaz Maui At Wailea
Wailea, HI
06.2022 - Current
- Directed investigations into suspicious activities or persons entering the premises.
- Assessed potential risks associated with new products or services before launch.
- Implemented new technologies to improve overall security operations.
- Developed strategies for improving employee morale through health and wellness initiatives.
- Monitored compliance with safety regulations and standards.
- Established relationships with local first responders in order to facilitate quick response times in case of an emergency.
- Reviewed insurance policies related to workplace injuries or losses due to theft and vandalism.
- Collaborated with other departments to ensure that all relevant information is shared regarding safety incidents or concerns.
- Provided support during emergency situations by coordinating resources such as medical personnel or firefighting equipment.
- Oversaw the maintenance of physical assets such as locks, lighting systems, alarm systems.
- Managed the implementation of safety programs such as drug testing, hazardous materials handling training.
- Maintained up-to-date records of safety inspections and audits.
- Evaluated existing security systems such as access control systems or surveillance cameras to determine if upgrades are necessary.
- Developed and implemented safety protocols for both staff and visitors.
- Analyzed incident data to identify trends or areas needing improvement in safety practices.
- Conducted regular risk assessments of facilities to identify potential hazards or security threats.
- Conducted regular drills to practice emergency response procedures.
- Created, maintained, and enforced policies to ensure a safe working environment.
- Provided guidance on emergency preparedness plans for natural disasters, terrorist attacks.
- Investigated incidents and accidents in the workplace, documented findings, and determined corrective actions to prevent recurrence.
- Coordinated with local law enforcement agencies for security-related issues.
- Ensured that all employees were trained on safety procedures and protocols.
- Conducted needs assessments and worked closely with leaders to correct problems and implement improvements.
- Developed strategies to prevent crimes with educational and community-based initiatives.
- Evaluated current security operations and personnel to detect areas in need of improvement.
- Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
- Kept staff aware of security and safety concerns with regular meetings and drills.
- Held routine and surprise drills to keep help security team members practice response plans.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Monitored and authorized employee and guest access to guard against theft.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Reviewed security practices prior to events and identified potential weaknesses.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Created and rolled out budget for security department.
- Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
- Developed and implemented training procedures for newly hired personnel.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Collaborated with stakeholders to develop business continuity and disaster recovery plans.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Recommended equipment and services to improve facility and network security.
- Investigated security breaches and took appropriate measures to minimize damage.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
Director of Safety and Security
Honua Kai Resort and Spa
Lahaina, HI
12.2020 - 06.2022
- Evaluated existing security systems such as access control systems or surveillance cameras to determine if upgrades are necessary.
- Investigated incidents and accidents in the workplace, documented findings, and determined corrective actions to prevent recurrence.
- Analyzed incident data to identify trends or areas needing improvement in safety practices.
- Developed and implemented safety protocols for both staff and visitors.
- Reviewed insurance policies related to workplace injuries or losses due to theft and vandalism.
- Provided support during emergency situations by coordinating resources such as medical personnel or firefighting equipment.
- Conducted regular risk assessments of facilities to identify potential hazards or security threats.
- Ensured that all employees were trained on safety procedures and protocols.
- Oversaw the maintenance of physical assets such as locks, lighting systems, alarm systems.
- Collaborated with other departments to ensure that all relevant information is shared regarding safety incidents or concerns.
- Created, maintained, and enforced policies to ensure a safe working environment.
- Implemented new technologies to improve overall security operations.
- Maintained up-to-date records of safety inspections and audits.
- Coordinated with local law enforcement agencies for security-related issues.
- Established relationships with local first responders in order to facilitate quick response times in case of an emergency.
- Developed strategies for improving employee morale through health and wellness initiatives.
- Monitored compliance with safety regulations and standards.
- Provided guidance on emergency preparedness plans for natural disasters, terrorist attacks.
- Directed investigations into suspicious activities or persons entering the premises.
- Conducted regular drills to practice emergency response procedures.
- Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
- Kept staff aware of security and safety concerns with regular meetings and drills.
- Developed strategies to prevent crimes with educational and community-based initiatives.
- Conducted needs assessments and worked closely with leaders to correct problems and implement improvements.
- Maintained effective working relationships with local and state government agencies and collaborated closely on investigations.
- Evaluated current security operations and personnel to detect areas in need of improvement.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Held routine and surprise drills to keep help security team members practice response plans.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Recommended equipment and services to improve facility and network security.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Reviewed security practices prior to events and identified potential weaknesses.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
- Created and rolled out budget for security department.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Collaborated with stakeholders to develop business continuity and disaster recovery plans.
- Improved resource planning and allocation by streamlining security and administrative programs, business management operations, and inventory control.
- Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Developed and implemented training procedures for newly hired personnel.
- Investigated security breaches and took appropriate measures to minimize damage.
- Analyzed security bulletins, gathering information on software vulnerabilities and patches.
- Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
Director of Safety and Security
Waldorf Astoria Grand Wailea
Wailea, HI
10.2019 - 12.2020
- Evaluated existing security systems such as access control systems or surveillance cameras to determine if upgrades are necessary.
- Investigated incidents and accidents in the workplace, documented findings, and determined corrective actions to prevent recurrence.
- Analyzed incident data to identify trends or areas needing improvement in safety practices.
- Developed and implemented safety protocols for both staff and visitors.
- Reviewed insurance policies related to workplace injuries or losses due to theft and vandalism.
- Provided support during emergency situations by coordinating resources such as medical personnel or firefighting equipment.
- Assessed potential risks associated with new products or services before launch.
- Conducted regular risk assessments of facilities to identify potential hazards or security threats.
- Oversaw the maintenance of physical assets such as locks, lighting systems, alarm systems.
- Ensured that all employees were trained on safety procedures and protocols.
- Collaborated with other departments to ensure that all relevant information is shared regarding safety incidents or concerns.
- Created, maintained, and enforced policies to ensure a safe working environment.
- Implemented new technologies to improve overall security operations.
- Maintained up-to-date records of safety inspections and audits.
- Coordinated with local law enforcement agencies for security-related issues.
- Established relationships with local first responders in order to facilitate quick response times in case of an emergency.
- Developed strategies for improving employee morale through health and wellness initiatives.
- Monitored compliance with safety regulations and standards.
- Provided guidance on emergency preparedness plans for natural disasters, terrorist attacks.
- Directed investigations into suspicious activities or persons entering the premises.
- Conducted regular drills to practice emergency response procedures.
- Managed the implementation of safety programs such as drug testing, hazardous materials handling training.
- Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
- Kept staff aware of security and safety concerns with regular meetings and drills.
- Developed strategies to prevent crimes with educational and community-based initiatives.
- Conducted needs assessments and worked closely with leaders to correct problems and implement improvements.
- Maintained effective working relationships with local and state government agencies and collaborated closely on investigations.
- Evaluated current security operations and personnel to detect areas in need of improvement.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Held routine and surprise drills to keep help security team members practice response plans.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Recommended equipment and services to improve facility and network security.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Reviewed security practices prior to events and identified potential weaknesses.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
- Created and rolled out budget for security department.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Monitored and authorized employee and guest access to guard against theft.
- Collaborated with stakeholders to develop business continuity and disaster recovery plans.
- Improved resource planning and allocation by streamlining security and administrative programs, business management operations, and inventory control.
- Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Developed and implemented training procedures for newly hired personnel.
- Investigated security breaches and took appropriate measures to minimize damage.
- Analyzed security bulletins, gathering information on software vulnerabilities and patches.
- Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
Safety and Security Manager
Fairmont Kea Lani, Maui
Wailea, HI
01.2015 - 09.2019
- Analyzed surveillance footage to detect any suspicious activities.
- Enforced safety protocols such as wearing protective gear when needed.
- Managed a team of security personnel in accordance with company policies and procedures.
- Educated employees on safe work practices through lectures and demonstrations.
- Monitored the facility for any suspicious activity or potential hazards.
- Conducted investigations into safety incidents and reported findings to management.
- Reviewed incident reports regularly to identify trends in accident occurrences.
- Inspected fire extinguishers, smoke alarms, sprinkler systems, and alarm systems for functionality.
- Investigated complaints from customers regarding unsafe conditions or equipment malfunctions.
- Established relationships with outside vendors responsible for providing security services.
- Responded quickly to reports of theft or vandalism by contacting police immediately.
- Performed regular inspections of the premises to ensure compliance with safety regulations.
- Created emergency response plans in case of fire, medical emergencies, or other disasters.
- Developed, implemented, and maintained safety and security policies and procedures.
- Investigated employee accidents to determine causes and develop corrective actions.
- Developed and implemented safety policies and procedures to ensure compliance with OSHA regulations.
- Provided safety and security guidance to staff and visitors.
- Trained staff on proper use of equipment and general safety practices.
- Coordinated with local law enforcement agencies on security-related issues.
- Collaborated with various departments to identify areas requiring additional security measures.
- Maintained records of all safety violations and took disciplinary action when necessary.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Supervised property entrances and exits and monitored employee safety.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft, and presence of unauthorized persons.
- Held routine and surprise drills to keep help security team members practice response plans.
- Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
- Developed and implemented training methods to promote improved officer performance.
- Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Developed and maintained a comprehensive security manual as a reference for all security protocols and procedures.
- Oversaw the installation and maintenance of security systems, including CCTV and access control systems.
- Recorded required data for incident reports and files.
- Patrolled sites on foot and by vehicle to provide visible deterrence to criminals.
- Led investigations into security breaches and implemented corrective actions to prevent future incidents.
- Managed the budget for the security department, optimizing resources while ensuring maximum protection.
- Analyzed data from security incidents to identify trends and areas for improvement.
- Established crisis management and emergency response plans, conducting regular drills to ensure preparedness.
- Completed investigations of security incidents and wrote reports for permanent record.
- Developed and enforced access control procedures to ensure employee and visitor safety.
- Conducted regular security assessments and audits to identify potential vulnerabilities.
- Trained new security officers on safety protocols and company standards.
- Demonstrated public safety dedication by patrolling community events.
- Reviewed and updated security policies and procedures in response to new threats or changes in the regulatory environment.
- Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
- Ensured compliance with local, state, and federal regulations regarding security and privacy.
- Coordinated security efforts with other departments to ensure a holistic approach to risk management.
- Maintained team compliance with professionalism guidelines and security team standards.
- Coordinated with law enforcement and emergency responders during security incidents.
- Liaised with insurance companies on risk assessment and mitigation strategies.
- Managed the issuance and revocation of security badges and access rights for employees.
- Managed a team of security personnel, providing ongoing training and performance evaluations.
- Attentively monitored closed-circuit television footage to check for visible suspicious activity.
- Directed the response to cyber security incidents, working closely with IT to mitigate risks.
- Designed and implemented comprehensive security policies and procedures to safeguard company assets.
- Provided security awareness training to all employees, enhancing the overall security culture within the organization.
- Prepared and presented reports on security status and incidents to senior management.
- Compiled evidence for law enforcement officials to use to prosecute criminals.
- Recommended equipment and services to improve facility and network security.
- Investigated security breaches and took appropriate measures to minimize damage.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Analyzed security bulletins, gathering information on software vulnerabilities and patches.
- Created and rolled out budget for security department.
- Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Developed and implemented training procedures for newly hired personnel.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
Assistant Security Manager
Fairmont Kea Lani, Maui
Wailea, HI
08.2005 - 01.2015
- Responded quickly to alarms or emergencies reported by staff members.
- Enforced site-specific regulations governing the safety of personnel and protection of property.
- Monitored access control systems to ensure safety of personnel and property.
- Conducted regular patrols around the premises to monitor any unusual activity.
- Assisted in developing emergency response plans for various scenarios.
- Developed, implemented, and maintained security policies, procedures, and protocols.
- Scheduled shifts for Security Officers according to operational needs.
- Inspected physical facilities regularly for potential safety hazards.
- Trained staff members on proper safety measures and techniques.
- Reviewed incident reports submitted by Security Officers for accuracy.
- Managed inventory of all security equipment used at the facility.
- Analyzed CCTV footage to detect suspicious activity or behavior.
- Investigated security incidents, including employee misconduct.
- Maintained records of all security activities as required by law or company policy.
- Coordinated with local law enforcement agencies on security matters.
- Drafted monthly performance reviews for Security Officers under supervision.
- Provided guidance to other departments regarding security issues.
- Supervised a team of Security Officers in performing their duties.
- Interacted with clients to resolve complaints and respond to requests.
- Hired, scheduled and supervised team of qualified and effective security officers.
- Drafted audit and review reports and delivered to supervisor with suggestions.
- Communicated information, updates and constructive feedback to security team on behalf of supervisor.
- Monitored and documented security team member's punctuality and attendance.
- Aided operations and conducted inspections through mobile and foot patrol of properties.
- Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
- Met safety protocols by providing 24-hour armed internal security for multiple events while monitoring security equipment and operational logbooks to control building access.
- Held routine and surprise drills to keep help security team members practice response plans.
- Monitored and authorized employee and guest access to guard against theft.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Supervised property entrances and exits and monitored employee safety.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft, and presence of unauthorized persons.
- Developed and implemented training methods to promote improved officer performance.
Education
College of The Redwoods
Eureka, CA11-1988
High School Diploma -
James Campbell High School
Ewa Beach, HI06-1988
Skills
- Data privacy
- Security Systems
- Access Control
- Workplace Safety
- Incident Response
- Disaster Recovery
- Surveillance systems
- Business Continuity
- Emergency Management
- Crime Prevention
- Background Checks
- Crisis Management
- Security management
- Emergency planning
- Medical Emergency Response
- Fire Response
- Law Enforcement Coordination
- Security Reporting
- Emergency Response and Management
- Risk Reduction
- Special Event Security
- Security Operation Evaluation
- Staff Leadership
- Property Assessments
- Team Onboarding
- Training Materials
- Written Communication
- Adaptability
- Training Oversight
- Problem-Solving
- Interpersonal Skills
- Corrective Actions
- Goal Setting
- Time management abilities
- Report Writing
- Organizational Skills
- Self Motivation
- Security team leadership
- Decision-Making
- Excellent Communication
- Problem-solving abilities
- Hazardous Materials Identification
- Loss Prevention
- Security Needs Assessment
- Relationship Building
- Team Collaboration
- Emergency Response
- Staff Discipline
- Time Management
- Adaptability and Flexibility
- Loss prevention expertise
- CCTV Surveillance
- Professional Demeanor
- Active Shooter Training
- Creative Problem-Solving
- Report Generation
- CCTV Monitoring
- Site Visits
- Security audits
- Incident Investigation
- Policy Enforcement
- Incident Reports
- Security officer training
- Safety and security procedures
Certification
- Certified in CPR and AED thru Red Cross
- Active shooter Maui Police Department
- C.E.RT. Crisis emergency Response Team Maui Emergency Management Agency
- response To Terrorism Mass Violence County of Maui Dept of prosecuting attorney
- CIT Crisis Intervention Team Maui Police Department
Accomplishments
- Life saving attempt at a high school football game performing CPR.
- Life saving attempt on the airline performing CPR while on flight 6 hours before landing.
- Assisted in evacuating a family funeral service from shooting gang related.
Languages
Thai
Limited
Samoan
Native/ Bilingual
Affiliations
- I enjoy relaxing at home and creating memories with my son's as much as I can.
- Fishing, eating out with friends are always a good time to not think about work.
- I love to travel and see places I have never seen or experience.
- Playing golf and working out in the gym is a must to keep me in shape and healthy.
References
References available upon request.
Timeline
Director of Safety & Security
Andaz Maui At Wailea
06.2022 - Current
Director of Safety and Security
Honua Kai Resort and Spa
12.2020 - 06.2022
Director of Safety and Security
Waldorf Astoria Grand Wailea
10.2019 - 12.2020
Safety and Security Manager
Fairmont Kea Lani, Maui
01.2015 - 09.2019
Assistant Security Manager
Fairmont Kea Lani, Maui
08.2005 - 01.2015
College of The Redwoods
High School Diploma -
James Campbell High School
- Certified in CPR and AED thru Red Cross
- Active shooter Maui Police Department
- C.E.RT. Crisis emergency Response Team Maui Emergency Management Agency
- response To Terrorism Mass Violence County of Maui Dept of prosecuting attorney
- CIT Crisis Intervention Team Maui Police Department
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