Faalelei Lolina Paselio Ioane
Los Banos,CA
Summary
Friendly Shoe Sales Associate provides excellent customer service and anticipates customer needs and offers appropriate products and services. Committed to creating organized, well-stocked and secure store environments that make customers feel comfortable. Pays attention to detail and communicates with clients and coworkers well.
Result-driven professional with background as Shoe Sales Associate. Possess relevant experience in customer service, product knowledge, and inventory management within shoe retail industry. Strengths include effective communication, keen eye for style trends and ability to build meaningful customer relationships. Demonstrated success in boosting sales through personalized customer interactions and strategic display organization.
Overview
4
4
years of professional experience
Work History
Shoe Sales Associate
Shoe Palace
Gilroy, California
07.2026 - Current
- Assisted customers in selecting footwear based on style and fit.
- Maintained product displays to ensure an appealing shopping environment.
- Processed transactions quickly and accurately at the point of sale.
- Educated customers about shoe care products and features.
- Collaborated with team members to meet store inventory needs.
- Handled customer inquiries and resolved issues effectively and promptly.
- Assisted customers with finding the right size, style, and color of shoe.
- Maintained shoe department by organizing shoes by size, color and style.
- Stocked shelves with new arrivals; arranged shoes according to size, style, brand.
Product Sampler
ManpowerGroup
Sunnyvale, California
04.2026 - 06.2026
- Conducted product sampling to engage customers and gather feedback.
- Demonstrated product features to enhance customer understanding and interest.
- Maintained cleanliness and organization of sampling area to ensure safety.
- Collaborated with team members to prepare products for daily sampling events.
- Assisted in inventory management by tracking product availability and usage.
- Monitored competitor activities related to product sampling initiatives.
- Ensured that all safety standards were met during sampling activities.
Retail Sales Associate
Safeway
San Jose, California
11.2022 - 01.2026
- Assisted customers with product selection and inquiries.
- Maintained store cleanliness and organized merchandise displays.
- Processed customer transactions using point-of-sale systems.
- Restocked shelves and ensured product availability for customers.
- Collaborated with team members to optimize store operations.
- Provided product knowledge to enhance customer shopping experience.
- Handled customer complaints and resolved issues effectively.
- Participated in inventory management and conducted stock counts.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
San Jose Conservation Corps+charter School
San Jose, CaliforniaSkills
- Sales techniques
- Product knowledge
- Point of sale
- Visual merchandising
- Retail operations
- Competitive analysis
- Effective communication
- Customer relationship management
- Inventory management
- Problem solving
- Team collaboration
- Attention to detail
- Conflict resolution
- Industry monitoring
- Stock replenishment
- Footwear construction
- Organization
- Customer service
Timeline
Shoe Sales Associate
Shoe Palace
07.2026 - Current
Product Sampler
ManpowerGroup
04.2026 - 06.2026
Retail Sales Associate
Safeway
11.2022 - 01.2026
San Jose Conservation Corps+charter School