Summary
Overview
Work History
Education
Skills
Accomplishments
Section name
Timeline
Generic

Faatima Watts

Middletown,NY

Summary

Empathetic and results-driven Social Service Worker and Instructional Coach with over 9 years of experience empowering diverse populations through innovative educational strategies and supportive community programs. Adept at designing and delivering tailored instructional frameworks, I excel in bridging the gap between social services and educational development by facilitating individualized coaching, comprehensive needs assessments, and data-driven interventions. Recognized for fostering collaborative environments, enhancing client engagement, and driving meaningful outcomes in both academic and social service settings. Committed to promoting self-advocacy and professional growth, I leverage strong communication, problem-solving, and mentorship skills to support individuals in achieving their full potential.

Overview

9
9
years of professional experience

Work History

Instructional Coach

Daivergent
11.2024 - Current
  • Provide tailored coaching to support clients in building critical competencies for personal growth and professional success.
  • Collaborate with clients to establish achievable goals and develop actionable strategies that address their unique needs.
  • Commit to engaging with each client for 2 to 8 hours per week over a typical service period of 4 to 12 months, ensuring consistent progress toward their objectives.
  • Familiarity with high-tech tools such as enrollment software, digital scheduling platforms, and data analytics programs that streamline client management.
  • Competence in leveraging technology to enhance communication, track progress, and report outcomes, ensuring a data-driven approach to client success.

Senior Case Manager

Riseboro Community Partnership - Bushwick Homebase
08.2021 - Current
  • Coordinate services and activities with program participants
  • Develop linkages with community-based organizations
  • Train and support Case Managers in database utilization, writing/collecting FARS
  • Review Case Managers FARS and submit to Assistant Director for approval
  • Participate in ongoing development of the program
  • Complete a full case assessment and determines client's eligibility for the Homebase program
  • Conduct chart reviews and designated case review assignments when necessary
  • Assess household for long term City, State and Federal rental assistance programs.

Case Manager

Riseboro Community Partnership - Bushwick Homebase
03.2019 - 08.2021
  • Preventing clients from homelessness and eviction
  • Connecting clients with services to increase financial literacy and legal counseling
  • Completing financial assistance requests for rental arrears, relocation, or furniture
  • Proving advocacy for clients in housing court
  • Helping families navigate government agencies.

Child Protective Specialist

Administration for Children Services
11.2016 - 01.2019
  • Responds to reports of child abuse or neglect
  • Utilizes social work and investigator skills to assist families
  • Identifies family needs and implement service plans
  • Enter and maintain accurate computerized documentation for case records
  • Help families navigate government agencies
  • Remove child(ren) into protective custody or foster care when imminent danger is present
  • File petitions and testify in family court when required.

Education

MSW -

Capella
Minneapolis, Minnesota
05.2028

Bachelor of Arts - Psychology

The City College of New York
02.2014

Skills

  • Needs Assessment
  • Decision-Making
  • Organization and Multitasking
  • Client Advocacy
  • Effective Communication
  • Crisis Intervention
  • Critical Thinking
  • Strategic Planning
  • Case Management
  • Instructional technology

Accomplishments

  • Member, The National Society of Leadership and Success (NSLS), Since May 2025

Section name

www.linkedin.com/in/faatima-watts-66987735

Timeline

Instructional Coach

Daivergent
11.2024 - Current

Senior Case Manager

Riseboro Community Partnership - Bushwick Homebase
08.2021 - Current

Case Manager

Riseboro Community Partnership - Bushwick Homebase
03.2019 - 08.2021

Child Protective Specialist

Administration for Children Services
11.2016 - 01.2019

Bachelor of Arts - Psychology

The City College of New York

MSW -

Capella

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