Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency with initiative in decision making skills and sound judgment to positively impact company success
Overview
8
8
years of professional experience
Work History
Service Manager /Class C Technician
Firestone Auto Care
11.2023 - 04.2025
Boosted store performance, leading to a top 5 regional ranking for four consecutive months.
Assisted in organizing and overseeing assignments to drive operational excellence.
Managed opening and closing procedures, supervised shift transitions, and ensured the execution of operational strategies to drive business success.
Established team priorities, maintained schedules, monitored performance, conveyed constructive feedback, set targets for employees to drive company success
Manager / Auto-Technician / Installer
Lifesafer Interlock Systems
11.2022 - 11.2023
Managed operations for the El Paso region, overseeing service, scheduling, and customer relations to ensure efficient and timely installations and calibrations.
Installed Lifesafer Interlock systems across a wide range of vehicle types and model years (1985-2023).
Delivered exceptional customer service to over 800 clients monthly, calibrated and maintained their devices while ensuring all needs were met and concerns promptly addressed.
Mobile Mechanic
Self-employeed
06.2021 - 11.2022
Experienced mobile mechanic specializing in on-site repair and maintenance of service and personal vehicles
Skilled in diagnosing and resolving a wide range of issues, ensuring minimal downtime and high-quality service
Manager / Computer Systems Manager /Inventory Specialist
Ke Flauta
08.2017 - Current
Developed strong management skills by overseeing customer service, electronic system maintenance, inventory control, and closing procedures, ensuring smooth operations and consistent efficiency across all areas.
Cultivated effective customer relationships, delivering an outstanding dining experience and ensuring high levels of customer satisfaction.
Managed inventory control by tracking, sourcing, and implementing more efficient processes for inventory management.
Education
Bachelor of Science - Engineering
El Paso Community College
El Paso, TX
05-2026
Associate of Applied Science - Associates in Automotive Technologies
El Paso Community College
El Paso, TX
05-2024
Skills
Staff management
Productivity monitoring
Strategic business planning
Inventory Management
Excellent Customer Service
After-sales support
Bi-Lingual English / Spanish
Culture development
Leadership
Technology Navigation
Google Drive
Microsoft Products
Adobe Products / Photoshop / Lightroom / Premiere Pro
Timeline
Service Manager /Class C Technician
Firestone Auto Care
11.2023 - 04.2025
Manager / Auto-Technician / Installer
Lifesafer Interlock Systems
11.2022 - 11.2023
Mobile Mechanic
Self-employeed
06.2021 - 11.2022
Manager / Computer Systems Manager /Inventory Specialist
Ke Flauta
08.2017 - Current
Bachelor of Science - Engineering
El Paso Community College
Associate of Applied Science - Associates in Automotive Technologies