Fabian Alcantar
Strathmore,CA
Summary
Proven leader and effective decision-maker, adept in problem-solving and customer service, significantly enhanced team performance at Little Caesars through strategic staff supervision and comprehensive employee training. Expert in cash handling and fostering a customer-focused environment, ensuring high standards and company values are upheld.
Overview
4
4
years of professional experience
Work History
Shift Manager
Little Caesars
Lindsay, CA
07.2020 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Strathmore High School
Porterville, CA06.2019
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Opening and closing procedures
- Handling Customer Complaints
- Problem-Solving
- Staff Supervision
Timeline
Shift Manager
Little Caesars
07.2020 - Current
High School Diploma -
Strathmore High School