Fabian Cerrillo
Covina,CA
Summary
Proven Merchandiser and Fulfillment Expert with a track record of enhancing customer satisfaction and exceeding performance metrics at Sams Club and Target. Skilled in pricing updates and teamwork, adept at improving retail operations and collaboration. Demonstrates exceptional time management and product knowledge, significantly contributing to company growth.
Overview
4
4
years of professional experience
Work History
Merchandiser
Sams Club
03.2023 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Fulfillment Expert
Target
11.2020 - 02.2022
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
Education
High School Diploma -
Gladstone High School
Covina, CACitrus College
Glendora, CASkills
- Reliable and punctual
- Friendly and outgoing
- Stock replenishment
- Pricing and signage updates
- Retail
- Time management
- Customer service
- Product knowledge
- Teamwork and collaboration
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Merchandiser
Sams Club
03.2023 - Current
Fulfillment Expert
Target
11.2020 - 02.2022
High School Diploma -
Gladstone High School
Citrus College
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