Fabian De Jesus-Rivera
Tampa,FL
Summary
Forward-thinking future professional offering more than 2 and half years of experience working for large and small companies prioritizing tasks and assessing customer needs. Fantastic communication skills with training in costumer service and prioritizing.
Overview
3
3
years of professional experience
Work History
Manager
First Appearance Professional Window Cleaning
12.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Front Desk
The Alley At Southshore
04.2023 - 10.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Entered and maintained departmental records in company database.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Sales Associate
Bealls Florida
06.2022 - 04.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Associate of Science - Health
Hillsborough Community College
Tampa, FL05.2024
High School Diploma -
Jule F. Sumner High School
Riverview05.2022
Skills
- Strategic Planning
- Time Management
- Team Leadership
- Complex Problem-Solving
- Verbal and Written Communication
- Business Development
Languages
Spanish
Native or Bilingual
Timeline
Front Desk
The Alley At Southshore
04.2023 - 10.2023
Sales Associate
Bealls Florida
06.2022 - 04.2023
Manager
First Appearance Professional Window Cleaning
12.2020 - Current
Associate of Science - Health
Hillsborough Community College
High School Diploma -
Jule F. Sumner High School
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