Fabian Fernandez
Mount Pleasant,TX
Summary
Versatile Field Operations Manager knowledgeable about team leadership, training and quality assurance management. Talent for assessing operations, uncovering problems and developing improvement plans. Bringing 5 years of related experience.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level maintenance coordinator position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Field Operations Manager
C&C Oil Field Service
10.2018 - Current
- Met with senior management to determine needs and develop roadmaps.
- Implemented and maintained high standards of quality in all areas.
- Monitored team performance to assess training requirements and areas in need of improvement.
- Performed daily inspections, charted readings, documented equipment downtime and oversaw maintenance for equipment.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced operational risks while organizing data to forecast performance trends.
- Reported issues to higher management with great detail.
Education
High School Diploma -
Mt. Pleasant High School
Mt. Pleasant, Tx05.1998
Skills
- Database Maintenance
- Management Training
- Maintaining Clean Work Areas
- Performance Monitoring and Evaluation
- Strategic Planning
- Hiring and Onboarding
- Workflow Planning
- Improve Performance
- Operations Oversight
- Desktops, Laptops and Mobile Devices
- Inventory Tracking
- Staff Oversight
- Employee Performance Reviews
- Technical Leadership
- Supplier Monitoring
- Payroll Administration and Timekeeping
- Team Supervision
- Operational Planning
- Manage Operations
- Materials Planning and Logistics
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Field Operations Manager
C&C Oil Field Service
10.2018 - Current
High School Diploma -
Mt. Pleasant High School
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