Fabian Gallardo
Burien
Summary
Skilled Maintenance Technician II with a track record of enhancing customer satisfaction and safety at Emerald Heights Retirement Community. Leveraged attention to detail and a positive attitude to train technicians and reduce technical issue response times. Experienced in complex repairs and efficient delivery driving, demonstrating adaptability and a commitment to excellence.
Overview
13
13
years of professional experience
Work History
Maintanence Technician II
Emerald Heights Retirement Community
12.2017 - 12.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
Delivery Driver
Dunkin Donuts
01.2012 - 02.2013
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
High School Diploma -
Jaime Torres Bode
Tijuana, Baja California Mexico06-1994
Skills
- Attention to detail
- Positive attitude
- Customer service
- Valid Driver's license
Languages
Spanish
Native or Bilingual
Timeline
Maintanence Technician II
Emerald Heights Retirement Community
12.2017 - 12.2024
Delivery Driver
Dunkin Donuts
01.2012 - 02.2013
High School Diploma -
Jaime Torres Bode
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