Fabian Gonzalez
San Gabriel,CA
Summary
Proven at Tommy's Carwash Express, adept in customer retention and quality control, I significantly enhanced customer satisfaction through exceptional service and teamwork. My adaptability and strong communication skills led to a loyal customer base and safer work environment, showcasing my commitment to excellence and operational improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Car Wash Attendant
Tommy's Carwash Express
03.2022 - 08.2023
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
- Promoted a positive workplace culture by actively contributing to team collaboration and open communication.
- Established loyal customer base through consistent quality workmanship and friendly service interactions.
- Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
- Supported management in implementing new policies or procedures aimed at improving operations or increasing revenue.
- Followed safety guidelines for cleaning vehicles and equipment.
Education
High School Diploma -
Canyon Oaks High School
Monrovia, CA06.2023
Skills
- Flexible Work Schedule
- Strong Communication Skills
- Teamwork and contribution
- Customer Service
- Adaptability to Change
- Customer Service-Oriented
- Customer Retention
- Cash handling proficiency
- Self-Motivation and Initiative
- Quality control understanding
- Process Control
- Reliability and punctuality
- Relationship Building
- Team Cooperation
- Honest and Dependable
- Adaptable and Flexible
- Reliable and Responsible
- Calm and Pleasant Demeanor
- Communication and Interpersonal Skills
- Goal-Driven
- Team Collaboration
- Productivity and Time Management
- Heavy Lifting
- Creative Thinking
- Problem Identification
- Team Leadership
- Problem-Solving
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Car Wash Attendant
Tommy's Carwash Express
03.2022 - 08.2023
High School Diploma -
Canyon Oaks High School
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