Fabian Griffin

Experienced IT Support Specialist with a strong focus on Linux environments and managing Help Desk operations. Has extensive experience in account management, executing tasks such as account creation, password resets, and setting permissions. Proficient in facilitating secure VTC calls, user troubleshooting, and software patching. Adept at carrying out system upgrades, system hardening and preparing RMF documentation. Skilled in handling data transfers and system deployments. Known for ability to follow SCAP checklists and STIGs to ensure utmost security. Strong background in operational support with excellent problem-solving skills and a commitment to continuous learning and improvement.

Linux |Helpdesk | PowerPoint |Account Management | Data Transfers

Project: Implementing a Help Desk Ticket

Source: github.com/iangrffn/osticket-prereqs

Platforms and Technology Used: Azure Virtual Machines, osTicket, IIS

Source: github.com/iangrffn/azure-network-protocols-.git

Platforms and Technology Used: Azure Virtual Machines, Active Directory, PowerShell

Source: https://github.com/iangrffn/configure-ad.git

Platforms and Technology Used: Azure Virtual Machines, Network Security Groups, Wireshark

CourseCareers IT Professional

Google IT Support Professional Certification