Fabian Guadarrama
Allen,TX
Summary
Dedicated and results-driven retail manager with over 7 years of progressive experience in store management, team leadership, and customer service. Proven ability to drive sales growth, optimize operations, and maintain high standards of compliance and customer satisfaction. Strong communication and team-building skills with a commitment to staff development and training.
Overview
9
9
years of professional experience
Work History
First Assistant Manager
QuikTrip
Frisco, TX
09.2023 - Current
- Oversee daily kitchen operations, including inventory management and compliance with health and safety regulations.
- Analyze sales data to optimize product offerings and improve store profitability.
- Collaborate with the Store Manager to set performance goals and develop strategies for team success.
- Ensure efficient order processing and maintain optimal inventory levels.
- Prepare the store for inspections and audits, ensuring adherence to regulatory and company standards.
Second Assistant Manager
QuikTrip
McKinney, TX
08.2022 - 09.2023
- Led the store team by example, providing exceptional customer service and maintaining company standards.
- Managed supply orders and conducted regular inventory checks.
- Trained and developed part-time clerks and assistant managers to enhance team performance
Clerk Trainer
QuikTrip
McKinney, TX
04.2021 - 08.2022
- Provided guidance and support to clerks during their onboarding process, ensuring they had all the necessary resources available to them.
- Monitored and evaluated clerk performance throughout their shifts, providing feedback when appropriate.
- Mentored newly hired clerks on best practices for customer service, data entry accuracy, and other duties related to their job role.
Full Time Clerk
QuikTrip
McKinney, TX
12.2019 - 04.2021
- Managed and oversaw overnight merchandising operations for warehouse deliveries.
- Implemented effective inventory management techniques for ensuring availability of products at all times.
Clerk Extra Relief Personnel
QuikTrip
Dallas, TX
10.2017 - 12.2019
- Provided coverage for staff absences, while fostering positive relationships within the team, and delivering exceptional customer experiences.
- Provided staff coverage by floating across various store locations within a 35-mile radius of the metroplex.
Part Time Clerk
QuikTrip
Dallas, TX
01.2017 - 10.2017
- Ensured 100% performance in customer satisfaction, cleanliness, and service quality.
Samsung Experience Expert
Best Buy
Dallas , TX
06.2015 - 07.2016
- Engaged customer with presentations of Samsung Home Theater products, building client relationships, and providing tailored solutions to meet their needs.
Education
High School Diploma -
Lake Highlands High School
Dallas05-2015
Skills
- Customer Satisfaction
- Health and Safety Compliance
- Time Management
- Team Leadership and Development
- Operational Efficiency
- Sales Strategies
- Inventory Coordination
- Staff Scheduling
- Marketing knowledge
- Visual Merchandising
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
First Assistant Manager
QuikTrip
09.2023 - Current
Second Assistant Manager
QuikTrip
08.2022 - 09.2023
Clerk Trainer
QuikTrip
04.2021 - 08.2022
Full Time Clerk
QuikTrip
12.2019 - 04.2021
Clerk Extra Relief Personnel
QuikTrip
10.2017 - 12.2019
Part Time Clerk
QuikTrip
01.2017 - 10.2017
Samsung Experience Expert
Best Buy
06.2015 - 07.2016
High School Diploma -
Lake Highlands High School
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