Fabian Lucatero
Phoenix,AZ
Summary
Senior operations leader with 10+ years of experience scaling transportation and logistics operations, leading large frontline teams, and owning full P&L performance in fast-paced, asset-intensive environments. Proven track record of transforming underperforming operations into top-performing sites through data-driven decision making, operational excellence, and disciplined execution. Expert in fleet management, cost optimization, continuous improvement, and safety culture, with a history of multi-million-dollar cost savings and nine-figure revenue growth. Adept at partnering with C-suite and enterprise customers to design strategic solutions that increase service levels, profitability, and retention.
Overview
14
14
years of professional experience
Work History
Senior Manager, Operations – JBI
J.B. Hunt Transport Services, Inc.
04.2019 - Current
- Lead end-to-end operations for one of the fastest growing operations cost in the West Region, overseeing a fleet of 155+ drivers, 7 Transportation Managers, and 4 Logistics Planners, with full accountability for service, safety, productivity, and profitability.
- Own P&L for the operation, managing operational budgets and cost controls while delivering sustained improvements across OPS service, driver productivity, turnover, and safety for 4+ consecutive years.
- Drove a 65% increase in driver headcount over 2 years while maintaining the region’s highest productivity levels and lowest turnover, enabling capacity growth without sacrificing quality or safety.
- Delivered more than $1.5M in cost savings in 2025 alone by identifying waste, renegotiating terms, optimizing assets, and implementing alternative solutions across fleet, facilities, and operations.
- Spearheaded multiple cross-functional projects outside core scope generating over $500K in additional savings over two years, reinforcing a culture of continuous improvement and innovation.
- Negotiated several facility leases well below fair market value and supported acquisition of additional property, strengthening network capacity and lowering long-term operating costs.
- Built strategic, trust-based relationships with key customers, converting over $100M in freight in a challenging market environment by aligning operational strategy with customer business objectives.
- Championed driver engagement and benefits, maintaining the largest 401(k) driver enrollment rate in the region and supporting long-term retention and satisfaction.
Mezzanine Supervisor & Emergency Response Team (ERT)
Target Corporation
08.2016 - 04.2019
- Led mezzanine operations in a high-volume distribution center, ensuring freight routing accuracy, throughput, and on-time performance while monitoring productivity for a large frontline team.
- Designed and delivered structured training programs for new and existing team members, emphasizing safety, standard work, and quality, improving onboarding effectiveness and consistency.
- Served on the Emergency Response Team, promoting a strong safety culture and serving as a key resource during incidents, investigations, and corrective actions.
- Implemented proactive team member safety audits that reduced work-related incidents and injuries by approximately 60%, significantly improving safety performance and compliance.
Store Manager / Technician Hub Manager
RadioShack
03.2012 - 04.2015
- Managed full store operations including hiring, training, scheduling, performance management, and daily sales planning for a team of ~8 sales associates.
- Led a district technician hub, training, certifying, and supporting 13 technicians while overseeing device diagnostics and repairs to drive revenue and customer satisfaction.
- Controlled inventory for high-value items and repair parts, enforcing loss prevention standards and executing opening/closing and daily bank deposits with high accuracy.
Education
Master of Business Administration -
University of Redlands
Redlands, CABachelor of Science - Industrial-Organizational Psychology; Minor in Real Estate
California State University
San Bernardino12.2018
Associate of Science - Administration of Justice
Victor Valley Community College
Victorville, CA06.2013
Skills
- P&L ownership and cost management
- Multi-site / large-team leadership (drivers, managers, planners)
- Fleet, transportation, and logistics operations
- Strategic planning and execution
- Process improvement, Lean/continuous improvement, KPI management
- Customer and stakeholder engagement (enterprise accounts)
- Real estate, facilities, and vendor/lease negotiations
- Safety, compliance, and risk management
- Talent development, succession planning, and engagement
Timeline
Senior Manager, Operations – JBI
J.B. Hunt Transport Services, Inc.
04.2019 - Current
Mezzanine Supervisor & Emergency Response Team (ERT)
Target Corporation
08.2016 - 04.2019
Store Manager / Technician Hub Manager
RadioShack
03.2012 - 04.2015
Bachelor of Science - Industrial-Organizational Psychology; Minor in Real Estate
California State University
Master of Business Administration -
University of Redlands
Associate of Science - Administration of Justice
Victor Valley Community College