
Knowledgeable about using Windows 10 and Network equipment, as well as using Microsoft Office and Office 365 daily to handle internal troubleshooting operations and interactions with customers. Detail-oriented, methodical and familiar with accreditation requirements. Such as Comptia A+. Network+, and Windows Server Administration Fundamentals.
Troubleshooting Technical Issues
Excellent Customer Service Skills
Service Level Agreements
Software Installation
System Configuration
It Support
Technical Writing
Windows 10
Saas
Office 365
Microsoft Office
Windows Server 2019
Hypervisor
Virtual Box
Remote Desk Protocol
TCP/IP
First aid training
Modern GPS use
Detail-oriented
Comptia A+/ Pending
Comptia A+/ Pending
Network+/ Pending
MTA 98-365/ Pending
MD-100/ Pending
Security+/ Pending