Fabian O’Connor
Sugar Land,TX
Summary
Knowledgeable Operations Manager with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Overview
10
10
years of professional experience
Work History
Operations Manager
Infinity Energy
09.2019 - 03.2024
- Supervise and lead all of Houston operations (4 Installation Teams, Inspection technicians, Service Department, MPU Team, etc.) and kept employees compliant with company policies and procedures
- Increased company's overall EBITDA by streamlining operations
- Achieved highest inspection pass rate throughout all 12 warehouses in company quarterly (averaging 95 annually)
- Orchestrate recruitment and instructional requirements for the installation personnel
- Plan and coordinate installations to ensure conformance with NEC, AHJ, and company requirements
- Set comprehensive goals for installation personnel performances to achieve maximum efficiency
- Guarantee company SLA are met and provide feedback for improvement
- Monitor work of subcontractors to ensure installs conform to plans, specifications, schedules and budgets
- Estimate materials, equipment, and personnel needed for installs
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Create new ways to improve installer KPH
- Worked diligently with warehouse personnel to improve installation efficiency
- Led hiring, onboarding and training of new hires to fulfill business requirements
- Trained team members on new equipment to maintain high productivity and performance metrics
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Handled staff training initiatives aimed at improving workforce to meet dynamic industry demands.
- Demonstrated strong organizational and time management skills while managing multiple projects for my install members.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Worked effectively in fast-paced environments.
- Identified and resolved unauthorized, unsafe, or ineffective practices
- Developed and maintained relationships with external vendors, suppliers, and dealers
- Facilitated smooth collaboration between departments through clear communication channels
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Lead Installer
KNS SOLAR
06.2019 - 08.2019
- Attend service calls/ Complete troubleshooting of malfunctions and diagnosed issues.
- Streamlined installation processes for increased productivity and faster project completion.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Loaded and unloaded building materials used for construction.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Laid out materials and system components to prepare for installation.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Improved customer satisfaction by providing efficient and accurate installations.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Reduced installation errors, implementing thorough quality control measures.
- Enhanced team collaboration with effective communication of project goals and requirements.
- Operated tools, equipment, and machinery according to safety standards.
- Measure roof and collect information to plan job (site survey)
- Experience with ground mount
- Hang AC disconnect and inverter
- Bend conduit on AC & DC side of house/building
- Drill and impact necessary equipment on steep roofs
- Terminate wires in junction box
- Install modules on various inclined roofs
- Order equipment (conduit supports, wire, couplings) to complete jobs
- Read plans to Layout materials and system components to prepare for installation correctly.
- Pull wire
- Cut metal rails to set panels on
- Mount electrical boxes (inverters, disconnects, PV meter)
- Properly wire electrical boxes (inverter, AC disconnect, Utility meter)
- Change and terminate wires in breakers
- Able to perform line side tap
Installer
Sun Run
06.2018 - 06.2019
- I began working at Sunrun with no solar experience
- By sheer determination alone I aspired to become an acknowledgeable installer on the most efficient crew
- Pull wire
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process
- Collaborated with team members to ensure smooth workflow and successful project completion
- Worked with diverse types of weather and ground conditions
- Completed troubleshooting of malfunctions and diagnosed issues. (reverse polarity, pinched wire, loose connections)
- Set up caution tape around the perimeter and set up ladder to ensure customer safety while working onsite
- Read plans and lay out arrays on each side of the roof
- Bend conduit while on the steep roofs to connect strings to arrays
- Operated power tools, equipment, and machinery according to safety standards while on steep roofs.
- Effectively terminate wires in junction box
- Labored on various inclined roofs for extensive hours using proper PPE
- Order equipment (conduit supports, wire, couplings) to complete installations
- Installed complete systems at residential properties
- Laid out materials and system components to prepare for installation
Demolition Worker
Ariel Mold Solutions
09.2017 - 10.2017
- I worked two months demolition with my uncle after hurricane Harvey struck Houston
- Cleaned and prepared surfaces for painting, using air-powered sandblasting equipment
- Read plans to determine work activity
- Pry wood and tile floor boards that are damaged
- Loaded and unloaded materials onto trucks and trailers.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Operated heavy equipment and machines to break down masonry, drywall and brick.
- Wore mandated safety equipment and used correct procedures for total site safety.
- Maintained a clean worksite, ensuring the safe removal of debris and minimizing disruption to surrounding areas.
Ice Attendant
Ice at the Galleria
06.2014 - 05.2017
- Attend customers on ice
- Rack and re-rack all the ice skates the customers used
- Ensure safety regulations are being effectively executed
- Motivate my employees to be enhance work ethics
- Collaborated with team members to improve overall service quality and guest experience.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Education
Diploma -
Hastings High School
Houston, TX01.2018
Skills
- Quick learner
- Problem-solving
- Ambitious
- Operations management
- Team leadership
- High level of NEC
- Continuous improvements
- KPI tracking
Currenteducation
Bachelor’s in Electrical Engineering, Actively pursuing
Timeline
Operations Manager
Infinity Energy
09.2019 - 03.2024
Lead Installer
KNS SOLAR
06.2019 - 08.2019
Installer
Sun Run
06.2018 - 06.2019
Demolition Worker
Ariel Mold Solutions
09.2017 - 10.2017
Ice Attendant
Ice at the Galleria
06.2014 - 05.2017
Diploma -
Hastings High School
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