Fabian Ruiz
Chicago,IL
Summary
Adept at fostering client relationships and enhancing customer satisfaction, I leveraged my strong leadership and verbal communication skills at Fade World to significantly improve client retention. My experience as a Barbershop Manager and proficiency in team collaboration have honed my ability to drive efficiency and productivity across various roles, including meticulous inventory management at SPRI Products. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
Work History
Barber
Self
Chicago, IL
09.2021 - Current
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
Food Delivery Driver
Big Apple
Chicago, IL
01.2016 - 09.2016
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
Barbershop Manager
Fade World
Chicago, IL
10.2012 - 09.2016
- Evaluated market trends to stay competitive within the industry while offering innovative services tailored to client preferences.
- Participated in community outreach events to establish the barbershop as a local business leader and increase brand awareness.
- Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
- Managed daily operations for a smooth barbershop experience and enhanced client retention.
- Optimized appointment bookings through effective time management which resulted in reduced wait times for clients.
- Oversaw financial management tasks such as budget creation, expense tracking, and cash flow monitoring for optimal business performance.
Paint Technician
Color Communications
Chicago, IL
01.2010 - 10.2012
- Ensured customer satisfaction through prompt and effective communication, addressing any concerns or issues efficiently.
- Adhered to environmental regulations by properly disposing of hazardous materials and maintaining ventilation equipment.
- Reduced material waste with efficient paint application methods, contributing to cost savings.
Shipping and Receiving Manager
SPRI Products
07.2005 - 09.2009
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
Education
John Hersey High School
Arlington Heights, IL06.2000
Skills
- Quick Learner
- Team Collaboration
- Customer safety
- Verbal communication strength
- Strong leader
- Professional manner
Timeline
Barber
Self
09.2021 - Current
Food Delivery Driver
Big Apple
01.2016 - 09.2016
Barbershop Manager
Fade World
10.2012 - 09.2016
Paint Technician
Color Communications
01.2010 - 10.2012
Shipping and Receiving Manager
SPRI Products
07.2005 - 09.2009
John Hersey High School