Border patrol agent candidate with a strong foundation in personnel administration and federal regulations. Experienced in managing personnel actions and enforcing compliance, demonstrating effective communication with diverse populations. Committed to supporting the mission of securing borders and protecting the American public.
Perform comprehensive personnel and administrative support for military personnel, ensuring accurate and timely processing of personnel actions in accordance with Marine Corps policies, procedures, and regulatory requirements.
Manage inbound personnel processing by reviewing service members' records and required documentation, completing administrative actions associated with reporting to the command, and ensuring personnel are properly joined and accounted for.
Process outbound personnel actions for Marines transferring to other commands, including preparation and review of documentation, Permanent Change of Station (PCS) requirements, and completion of administrative requirements before departure.
Review and process military pay and entitlement actions, assisting service members with pay-related issues and ensuring supporting documentation is accurate and submitted to the appropriate offices.
Research pay and personnel discrepancies and coordinate corrective administrative actions to resolve identified issues.
Assist personnel with official government travel through the Defense Travel System (DTS), including travel authorizations, vouchers, supporting documentation, and other travel-related administrative requirements.
Process separation and transition actions for Marines completing active military service, reviewing personnel records, separation requirements, and supporting documentation to facilitate timely and accurate processing.
Support Marines completing the Transition Readiness Seminar (TRS) and associated transition requirements, helping separating and retiring service members satisfy required administrative actions.
Serve as a Sergeant and Noncommissioned Officer (NCO), providing leadership, guidance, training, mentorship, and administrative support to junior Marines.
Ensure assigned personnel understand and comply with Marine Corps standards, administrative procedures, policies, and established deadlines.
Maintain confidentiality and safeguard sensitive personnel and administrative information while reviewing, processing, and maintaining military records.
Provide professional customer service and administrative guidance concerning personnel actions, military pay and entitlements, government travel, transfers, and separation requirements.
Coordinate with internal and external offices to research and resolve complex administrative issues affecting service members.
Maintain accountability, accuracy, and attention to detail while managing multiple administrative requirements and competing deadlines.
Service Porter
McGarth City Honda
Chicago Heights, IL
08.2019 - 08.2020
Cleaned, prepared, and maintained incoming vehicles according to company standards.
Inspected vehicles for damage, stains, and other concerns and documented or reported findings appropriately.
Checked and replenished vehicle fluids and performed minor vehicle service tasks as required.
Retrieved vehicles from warehouse and storage locations and prepared vehicles for customer delivery.
Maintained inventory control of vehicle parts and related materials.
Received, organized, and handled merchandise shipments.
Followed cleaning and maintenance schedules established by management.
Maintained safe, clean, and organized work areas.
Assisted customers and team members while supporting efficient daily operations.
Service Porter
Berman Subaru of Chicago
Chicago, IL
01.2019 - 08.2019
As Service Porter is my responsibility to clean and maintain incoming vehicles.
Replenish all vehicle fluids and carry out other minor vehicle assistance.
Performed vehicle inspection for any damages and stains.
Picking-up vehicles from warehouse and delivered to customers.
Maintained inventory control of vehicle parts.
Managed merchandise shipments appropriately.
Maintained inventory control of vehicle parts.
Managed cleaning schedules assigned by manager.
Delta Technician
Delta Sonic
08.2017 - 11.2018
As a frontline representative of the Delta Sonic Team, Delta Techs are responsible for power-washing vehicles prior to entering the carwash, drying vehicles exiting the carwash, and thoroughly cleaning the interior of vehicles by vacuuming and wiping down all interior components.
Additional responsibilities include, but are not limited to, sweeping, mopping, picking up trash, cleaning restrooms, removing snow, and performing light maintenance.
Delta Techs will also have the ability to be trained to perform specialty services.
One of the most important responsibilities for Delta Techs is to achieve 100% customer satisfaction by ensuring Delta Sonic's standards for car quality.
Package Handler
UPS
06.2017 - 08.2017
Personally loading 2-3 trucks daily.
Lifting packages up to 150 lbs. from head sorter and assembly line.
Sorter totes from large packages, small package and envelopes while making sure assembly.
Following packing label to ensure parcels are on the correct trucks.
Always following safety guide lines for lifting.
Maintain the integrity of shipments to preserve the condition of products during loading, unloading and packaging.
Education
Carl Schurz High School
Chicago, IL
01-2017
Skills
Vehicle inspection and equipment maintenance
Inventory management and parts ordering
Customer service and relationship management
Quality assurance and document accuracy
Military protocols and personnel administration
Pay processing and travel coordination
Time management and scheduling
Effective communication and conflict resolution
Problem solving and workflow management
Leadership development and teamwork
Administrative support and record-keeping
Database management systems
Military Weapons Qualifications
Accomplishments
National Defense Service Medal Navy and Marine Corps Achievement Medal Marine Corps Good Conduct Medal Global War on Terrorism Service Medal