Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Fabian Sinclair

Customer Service Representative
Fort Myers,FL

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Sales Representative

Hertz Car Rental
Fort Myers, FL
07.2022 - 07.2023
  • Trained and mentored new sales representatives.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Sales Associate

Abercrombie & Fitch
Naples, FL
12.2018 - 02.2020
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

Golden Gate High School
Naples, FL
08.2015 - 05.2019

Skills

Cash Handling

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Timeline

Sales Representative

Hertz Car Rental
07.2022 - 07.2023

Sales Associate

Abercrombie & Fitch
12.2018 - 02.2020

High School Diploma -

Golden Gate High School
08.2015 - 05.2019

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Fabian SinclairCustomer Service Representative