FABIAN SOTO
West Hollywood,CA
Summary
Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
Settecento DTLA
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
SERVER
Mrs. Fish
08.2024 - Current
- Provide attentive service in a high-paced, upscale dining environment specializing in sushi
- Optimize table turnover and assist with side work, ensuring a consistent and clean setup
- Deliver knowledgeable and personalized service, enhancing the guest experience through menu and ingredient familiarity
SERVER
Kombu Sushi
09.2024 - 02.2025
- Manage lunch shift operations independently, including restaurant opening and preparation
- Exhibit comprehensive knowledge of sushi varieties, fish, and sake to enhance guest experience
- Address guest allergies and dietary needs, ensuring safe and tailored dining experiences
- Handle cash transactions, order entry, and team preparation for evening shifts
RESTAURANT MANAGER
Bacari
06.2022 - 06.2024
- Directed daily operations, managed staff scheduling, and handled inventory control
- Implemented strategies to enhance customer satisfaction and streamline service flow
- Trained and supervised staff, fostering a cohesive team environment focused on quality and efficiency
- Oversaw financial aspects, including budgeting, cash flow management, and profitability monitoring
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
Associate in Arts (A.A) - Business
Broward College
Fort Lauderdale, FloridaSkills
- Dining Establishment Leadership
- Upscale Hospitality Expertise
- Sushi Culinary Knowledge
- Customer Service Expertise
- Cash Handling & Order Entry
- Team Coordination & Leadership
Timeline
Server
Settecento DTLA
01.2025 - Current
SERVER
Kombu Sushi
09.2024 - 02.2025
SERVER
Mrs. Fish
08.2024 - Current
RESTAURANT MANAGER
Bacari
06.2022 - 06.2024
Associate in Arts (A.A) - Business
Broward College
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