Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in warehouse management, team building, performance optimization over 18 years of warehousing experience. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Adept management skills that allow me to develop associates and achieve maximum efficiency.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Warehouse Project Manager/Warehouse Supervisor
Nemera
09.2021 - 05.2023
Recommends, develops, and executes initiatives to enhance inventory flow, procedures, and work environment which increased Operating Equipment Efficiency 101% on a daily average.
Offered expertise in inventory management and current stock levels to internal team to facilitate accuracy and product availability increasing inventory accuracy by 68% and decreasing warehouse related production downtime by 91%.
Optimized picking strategies and reduced unnecessary employee movement driving labor efficiency 27% and saving $500K annually.
Coordinated with cross-functional teams to resolve shipping and receiving issues, mitigate risks, and process improvements which lead to 100% On-Time In-Full (OTIF).
Implemented and upheld all safety guidelines established by corporate and site Environmental, Health & Safety policy (EHS) achieving zero time-lost accidents.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Coordinated material movement required and services between internal and external warehouses to meet production needs.
Utilized and interacted with SAP to guarantee comprehensive daily data entry, output and to detect and fix variation concerns.
Created and distributed personalized performance evaluations and growth plans for employees.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Coordinated material procurement and required services for projects within budget requirements.
Developed and initiated projects, managed costs, and monitored performance.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Operations Manager
Preferred Office Installations
09.2019 - 09.2021
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Analyzed and reported on key performance metrics to senior management.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Helped promote a company culture that encouraged top performance and high morale
Maintained accountability with motivational techniques in supervising, counseling, and disciplinary action
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Territory Sales Manager
Heartland Payment Systems
03.2019 - 09.2019
Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Drove team revenue totals by bringing in top sales numbers.
Grew businesses by adopting market expansion strategy to serve different customer needs.
Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
Carefully analyzed data to determine most effective sales strategies.
Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
Targeted prospects in other territories through careful research of competitor products, services, and trends.
Tracked changing product lines to effectively meet dynamic market demands.
Provided solutions to businesses with varying needs within retail, restaurant, wholesale B2B, medical and convenience stores.
Analyzed financial statements, developed proposals, negotiated to price, and delivered formal presentations to business owners.
Assistant Distribution Center Manager
Dealer Tire
02.2017 - 03.2019
Responsible for all Environmental, Health & Safety (EHS) standards and ensured they were consistently met and followed.
Directly impacted favorable metrics: advanced our national rank from 7th to 2nd in just over 12 months.
Reduced overhead expenses by 29.41% overall.
Within one-year, increased inventory accuracy from 97% to 100%; maintained 99.85% increasing profitability and customer reliance.
Made strategic staffing adjustments through data analysis and reduced overtime by 21.3%.
Managed both inbound and outbound deliveries to verify orders were picked and shipped on time or swiftly and correctly placed into inventory.
Coordinated driver dispatch to accomplish daily delivery requirements.
Immediately addressed logistical issues and applied remediation techniques.
Assisted in managing the profit and loss statements by balancing the budget, financials, and forecasting.
Managed 25 distribution center associates, including two team leads and our contingent workforce.
Kept associates engaged and informed of goals and objectives to maximize production, morale, and individual opportunities.
Produced and delivered individualized performance reviews & development plans for associates.
Interviewed, hired, trained, and mentored all new hires (achieving a 30-day onboarding training plan).
Created and enforced detailed organization processes to increase quality and service standards.
Developed and maintained knowledgeable and productive team of employees.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Organized records of vehicles, schedules and completed orders.
Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Collaborated with manufacturing and supply chain management.
Logistics & Parts Assistant Manager
Rational Cooking Systems
10.2010 - 09.2016
Tracked orders and notified customers of status or potential delays.
Generated documentation and information required for customer shipments.
Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule increasing on-time delivery (OTD) shipments by 34%.
Generated daily production analysis reports to monitor productivity and presented them to executive management quarterly.
Generated monthly performance reports to track and analyze shipping trends.
Monitored performance of logistics operations to identify areas for improvement.
Strategized best methods and tactics for efficient storage and handling of materials increasing inventory accuracy from 46% to 98%; maintained 98% after that.
Ensured compliance with facility procedures and industry shipping guidelines as well as safety guidelines.
Conducted investigations to resolve issues related to logistics and cargo movements.
Prepared and documented international and domestic shipment activities and cargo movements to enable tracking history and maintain accurate records.
Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
Ensured proper maintenance and upkeep of all facility equipment (office and warehouse).
Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
Responsible for planning and executing the relocation of the warehouse (Elk Grove Village to Elgin).
Material Handler, Lead Supervisor
Cormark Inc
05.2008 - 08.2009
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Learned every team members' role to offer skilled backup during shortages and high-volume periods.
Evolved existing capabilities by implementing process improvements and eliminating unnecessary waste and bottlenecks which increased picking rates by 37%
Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
Educated workers about proper safety procedures to prevent accidents and injuries.
Instructed employees on proper cleaning and sanitation of equipment and surfaces.
Evaluated employee performance and coached and trained to improve weak areas.
Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Monitored workflow to improve employee time management and increase productivity.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Conducted routine inspections to check quality and compliance with established specifications.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.