Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Fabian Taylor

Richmond,US

Summary

Motivated individual with over ten years of experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

15
years of professional experience

Work History

Lion Hopper Exteriors

Vice President of Sales
09.2023 - Current

Job overview

  • Maximized daily productivity by organizing efficient canvassing routes in areas that had hail and or wind storms in the past two years using Hail Recon software.
  • Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
  • Inspected roofs and identified deficiencies for repair cost estimation.
  • Show proof of weather related damage to insurance adjusters to get claims approved.
  • Retained excellent client satisfaction ratings
  • Built strong rapport with clients by understanding needs and clearly explaining products during sales meetings.
  • Experience with precisely cutting felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces.
  • Experience with installing high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Fastened composition shingles and sheets to roof with asphalt, cement and nails.
  • Experience with installing silicone roof coating on a residential home earning GAF Coatings Pro+.
  • Completed 25 GAF online courses.

Legalshield Independent Associates

Sales Director
10.2009 - Current

Job overview

  • Marketed Legalshield memberships to individuals and small businesses that gave them unlimited access to attorneys.
  • Coordinated sales team participation in trade shows and expos, ensuring that staff were well-prepared for presentations and demonstrations.
  • Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
  • Recruited, trained and built high-performing team of sales representatives.
  • Increased average deal size by upselling additional products and services to existing clients.
  • Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.

Fidelity Exteriors

Roofing Salesperson
04.2023 - 09.2023

Job overview

  • Increased customer satisfaction by providing thorough consultations and accurate project estimates.
  • Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
  • Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
  • Provided exceptional customer service by addressing concerns promptly and professionally during all stages of the project.

Education

George Wythe High School
Richmond, VA

High School Diploma
06.2005

Skills

  • Account servicing
  • Lead prospecting
  • Customer service
  • Staff Training
  • Records management
  • Customer Relations
  • Sales expertise
  • Interpersonal communication skills
  • Problem solving strength
  • Client Service

Timeline

Vice President of Sales

Lion Hopper Exteriors
09.2023 - Current

Roofing Salesperson

Fidelity Exteriors
04.2023 - 09.2023

Sales Director

Legalshield Independent Associates
10.2009 - Current

George Wythe High School

High School Diploma

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Fabian Taylor