Fabian Vidal Colon
Beaufort,SC
Summary
Telecommunications professional with proven expertise in the installation, maintenance, and troubleshooting of complex voice and data systems. Demonstrates exceptional problem-solving skills, operational efficiency, and adaptability in high-pressure environments. Experienced in managing large-scale communication networks, training teams, and implementing secure and reliable solutions that enhance organizational performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Telecommunications Technician
Active-Duty US Marine Corps
Beaufort, South Carolina
01.2022 - Current
- Maintained and repaired Nortel Meridian PBX systems, supporting secure voice communications for over 4,000 users.
- Programmed and configured PBX systems, including extensions, call routing, voicemail, and automated attendant services, improving system reliability.
- Installed, measured, cut, spliced, and routed cables, ensuring 100% operational readiness of communication networks.
- Responded to emergency outages, diagnosing and restoring service efficiently.
- Trained junior personnel and end-users on PBX functions and telephony best practices, increasing team efficiency and reducing recurring errors.
- Maintained comprehensive logs and reports of maintenance, incidents, and upgrades to ensure compliance with military communication standards.
- Assisted in planning and executing the migration from legacy PBX systems to modern VoIP solutions, enhancing network efficiency and scalability.
Asset Protection Associate
Walmart
Ponce, Puerto Rico
10.2017 - 01.2022
- Enforced safety and security protocols, preventing significant inventory losses annually.
- Investigated and resolved theft and fraud incidents in compliance with company policies.
- Conducted daily cash register audits to ensure 100% transaction accuracy.
- Analyzed CCTV and POS data to identify patterns of criminal activity, enabling proactive prevention measures.
- Trained new employees in operational processes and inventory management, enhancing team productivity.
Retail Sales Associate
Macy's
Ponce, Puerto Rico
10.2015 - 02.2016
- Assisted customers with product selection and inquiries, maintaining high satisfaction levels.
- Managed merchandise restocking, back-room organization, and inventory accuracy.
- Processed transactions, returns, and exchanges with 100% accuracy.
- Maintained a clean and organized store environment, supporting an inviting shopping experience.
Education
Bachelor of Science - Speech-Language Pathology Assistant
Ana G Mendez University
Ponce, Puerto Rico05-2020
Skills
- Telecommunications installation and maintenance
- PBX Systems Administration (Nortel Meridian)
- VoIP migration and configuration
- Network troubleshooting and problem-solving
- Team leadership and technical training
- Operational efficiency and multi-tasking
- Attention to detail and time management
Certification
- OSHA 30
Timeline
Telecommunications Technician
Active-Duty US Marine Corps
01.2022 - Current
Asset Protection Associate
Walmart
10.2017 - 01.2022
Retail Sales Associate
Macy's
10.2015 - 02.2016
Bachelor of Science - Speech-Language Pathology Assistant
Ana G Mendez University
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