Fabian Zamora
Cleburne,TX
Summary
A proven track record in improving customer loyalty and increasing sales, as evidenced at Eagle Ridge Barn Builders. Well-versed in customer care and relationship building, with a special knack for conflict resolution coupled with empathy and driving up engagement. Achieved measurable improvements in teamwork and customer satisfaction through effective communication.
Overview
3
3
years of professional experience
Work History
Salesperson
Eagle Ridge Barn Builders
09.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Trimmer and Operator
Lanson Metals
03.2021 - 09.2022
- Used hand tools to complete delicate work.
- Enhanced bud quality by carefully trimming and pruning plants according to growth patterns and industry standards.
- Fostered a positive work environment by maintaining a professional demeanor and collaborating closely with team members to achieve shared objectives.
- Increased overall plant health with meticulous attention to detail during the trimming process.
Customer Service Representative
Concentrix
09.2021 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of International Affairs - International Studies
Universidad Latina De Costa Rica
Costa Rica09.2021
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Salesperson
Eagle Ridge Barn Builders
09.2022 - Current
Customer Service Representative
Concentrix
09.2021 - 01.2022
Trimmer and Operator
Lanson Metals
03.2021 - 09.2022
Bachelor of International Affairs - International Studies
Universidad Latina De Costa Rica
Similar Profiles
Elisha McclungElisha Mcclung
Sales Representative at Eagle Ridge Barn BuildersSales Representative at Eagle Ridge Barn Builders
Kristina GerntKristina Gernt
Sales/ Call Center Lead/Senior Customer Service Representative at Mountain Barn BuildersSales/ Call Center Lead/Senior Customer Service Representative at Mountain Barn Builders
Kyle McLaughlinKyle McLaughlin
Laborer/Personal Support Worker at A & C Barn buildersLaborer/Personal Support Worker at A & C Barn builders