Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fabiana Fortes

Katy,TX

Summary

Organized and dedicated worker with proven track record of providing exceptional customer service in fast-paced environments. Self-motivated work ethic to perform effectively in independent or team environments. Eager to learn and practice new skills. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

American Income Life
08.2022 - 12.2023
  • Increased accuracy of documentation by proofreading, editing, and formatting reports and presentations.
  • Prepared and edited documents and reports for quality and accuracy.
  • Assisted with organization and maintenance of office filing system for easy retrieval of information.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Contributed to efficient office workflow by managing inventory and ordering supplies as needed.
  • Monitored office supplies and ordered low-stock items to prevent unexpected shortages.

Cashier

Burger King
06.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.

Education

Bachelor of Science - Architecture

Lone Star College System
Spring, TX
05.2027

Bachelor of Science - Architecture

University of Houston
Houston, TX
05.2027

High School Diploma -

Seven Lakes High School
Katy, TX
05.2022

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • File Organization
  • Microsoft Word
  • Administrative Support
  • Microsoft Excel
  • Computer Proficiency
  • Critical Thinking
  • Strong Problem Solver
  • Scheduling
  • Microsoft PowerPoint
  • Resourceful
  • Social media knowledge
  • Schedule Management
  • Workflow Optimization
  • Customer and client relations
  • Spreadsheets
  • AutoCAD expertise
  • Space Planning
  • Project Planning
  • Revit
  • Interior design
  • Freehand sketching
  • Cleaning and sanitation
  • Problem-Solving
  • Teamwork and Collaboration
  • Taking and Preparing Orders
  • Food Service
  • Drive-Thru System Familiarity
  • Food safety awareness
  • Patience and Empathy

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Administrative Assistant

American Income Life
08.2022 - 12.2023

Cashier

Burger King
06.2021 - 08.2021

Bachelor of Science - Architecture

Lone Star College System

Bachelor of Science - Architecture

University of Houston

High School Diploma -

Seven Lakes High School

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Fabiana Fortes