Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for executive team and senior management group.
Run one department Human Resources with four different payrolls, retirement, recruitment, benefits, background check, onboarding, off boarding, contract formulation and employee management
Business and personal financials including, taxes, accounting (books, balance sheet, multiple QuickBooks accounts, A/R and bill pay), banking (manage 25 businesses accounts, line of credit with JPMorgan, draws and wires), cashflow numbers, loans, mortgage, lenders engagement, cash disbursements, internal loan tracker, write offs.
Insurances: Car, life, worker’s compensation, cyber and armed security.
LLC Management: Register, entity taxes, EIN registration.
Basic Administrative duties: Order office supplies, manage office expenses, vendors stack, monthly expenses, passwords and company hygiene.
IT: Website build, software management/pay, employee device tracker, MDM, Jamf , Apple Business Management, Google Workspace and Domains.
Manager
Thomas Rose LLC
08.2016 - 06.2019
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Opening of the store following all protocol and compliances with franchise
Overseen renovation building renovation, budget, calendar management
Budget resources, formulating policies (specially before we opened the restaurant), coordinating business operations,
Manage operational costs and ensuring good customer service.
As a human resources I was also responsible for interviewing, hiring, training onboarding and off boarding employees
Keep the store open and profitable always meeting goals for food and employee cost.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Developed and implemented business strategies to achieve business goals and stay competitive.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Ensured that all company HR procedures and guidelines are followed.