Fabiana Jones
Salt Lake City,UT
Summary
Dynamic professional with a background in high-end service environments and experience managing a hospitality business. Proven ability to build and maintain strong client relationships, leveraging exceptional upselling skills to drive revenue. Adept at thriving in fast-paced settings, with a focus on delivering outstanding customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Managing Director/Owner
FJ Hospitality
Las Vegas, Nevada
08.2018 - 12.2025
• Managed client acquisition, contract negotiations, and bookings for over 30 VIP clients, fostering long-term relationships
• Oversaw high-value transactions and coordinated logistics for luxury events, ensuring seamless execution and client satisfaction
• Built and maintained a strong client base through relationship-driven sales and referrals
• Delivered consistently high service standards, achieving near 100% client satisfaction ratings
VIP Sales and Client Relations
XS Nightclub
Las Vegas, Nevada
02.2017 - 03.2020
• Consistently exceeded sales targets, generating 200%+ over table minimum through strategic upselling
• Built and maintained relationships with high-net-worth clients, driving repeat business and increased revenue
• Managed high-volume, high-value transactions in a fast-paced, high-pressure environment
• Delivered personalized, high-touch client experiences tailored to VIP expectations
• Ensured compliance with health and safety regulations
• Performed administrative tasks related to promotional activities, including tracking expenses and managing records
Education
Associates - Business And Communications
University of Utah
Salt Lake City, UTSkills
- Client Relationships
- Event Coordination
- Logistics
- Sales Leadership
- Customer Service Excellence
- Bilingual: English and Spanish
Certification
- Licensed Real Estate Agent
Languages
English
Spanish
Timeline
Managing Director/Owner
FJ Hospitality
08.2018 - 12.2025
VIP Sales and Client Relations
XS Nightclub
02.2017 - 03.2020
Associates - Business And Communications
University of Utah